Medical Assistant - Primary Care

Upperline Health Inc; Dayton (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Generous benefits: medical, dental, &

401K and PTO

Day-to-day weekday clinic hours

Job summary

Upperline Health Plus is seeking a Primary Care Medical Assistant to deliver high-quality, patient-centered care in a value-based setting. The MA will room patients, collect histories and vitals, and support care coordination to improve outcomes and patient experience.

The role supports the provider team in the clinic, with opportunities to grow within the Upperline network as the company expands. On-site position at Dayton Oakwood, OH location, with emphasis on compassion and attention to

Qualifications

• Certified MA or minimum 2 years’ experience in a medical primary care setting.
• Experience in a primary care/outpatient clinic setting preferred.
• Certified MA or phlebotomy certification preferred.
• Knowledge of medical terminology, disease processes, and pharmacology basics.
• Ability to interpret provider documentation, orders, and treatment plans.
• Care coordination or care management experience ideal.
• Experience caring for adult/geriatric patients preferred.
• Wound care and foot care experience a plus.
• Work collaboratively in a team-based care model.
• EMR experience, AthenaHealth preferred.
• MS Office (Word, Excel) proficiency required.
• Reliable transportation and valid driver’s license.
• Strong customer-service orientation and work ethic.
• Ability to multitask in a fast-paced environment.
• Empathy, professionalism, and cultural sensitivity.
• Self-starter with problem solving skills.
• Excellent written and oral communication with patients and families.

Responsibilities

• Room patients, obtain and document vital signs, history, and complaints.
• Assist NP with health assessments during in-clinic visits.
• Support virtual provider encounters from clinic setting.
• Document clinical information in the EHR.
• Medication reconciliation and review of prescriptions and OTCs.
• Identify medication discrepancies and ensure reconciled lists are current.
• Telephonic outreach to coordinate preventive care.
• Handle in-basket messages, refills, and prior authorizations.
• Coordinate care: records requests, orders, scheduling, referrals.
• Identify community resources for patients and families.

Skills

AthenaHealth EMR

MS Office

Team-based care

Customer service

Vital signs

Education

Certified Medical Assistant

Phlebotomy certification

Tools

None

Job description

OH Dayton Oakwood INC
1001 Shroyer Rd
Dayton, OH 45419, USA

Why Join Our Team?

• Generous comprehensive benefit options include medical, dental and vision, 401K and PTO
• Work Life Balance – Regular Weekday Clinic Hours
• Supportive interdisciplinary team

About the Primary Care Medical Assistant Role

Upperline Health Plus is seeking a Primary Care Medical Assistant who offers high quality, patient-centered care in a value-based practice.

In our patient-centered and outcome driven environment the Medical Assistant supports patients in office with duties in-office such as rooming patients, obtaining medical history and taking vital signs as well as ensuring care beyond the moment by coordinating care, supporting extended care team efforts and conducting proactive outreach to improve outcomes and patient experience. The MA also provides direct support to the Upperline Plus Primary Care Provider to ensure smooth clinical operations and effective team-based care.

The ideal candidate is organized, patient-focused, and comfortable working at the top of their scope in a team-based care model. As Upperline continues to expand, this individual will be able to explore a wide range of career opportunities within the company.

This role will be on-site in our Dayton Oakwood, OH office.

Most importantly, candidates must demonstrate compassion for patient needs, have great attention to detail and thrive in a collaborative environment.

Primary Care Medical Assistant Responsibilities

• Room patients, obtain and document vital signs, medical history, and chief complaints
• Assist NP with health assessments and in-clinic visits with Upperline Plus patients being seen in our clinics
• Facilitate and support virtual provider encounters from the clinic setting
• Accurately document clinical information in the electronic health record (EHR)
• Perform thorough and accurate medication reconciliation at each patient encounter by reviewing, verifying, and consolidating all prescription medications, over-the-counter drugs, supplements, and herbal products
• Identify medication discrepancies or potential concerns; and ensure the reconciled medication list is complete, current, and accurately documented in the electronic medical record for provider review
• Telephonic outreach and engagement with Upperline Plus patients to coordinate ongoing preventative care
• Manage in-basket messages, prescription refill requests, and prior authorizations
• Care coordination activities as assigned including, but not limited to, medical records requests, order management, appointment scheduling, managing patient care referrals, DME referrals, etc.
• Identifying community resources and assisting Upperline’s patients and families in accessing those resources
• Prepare and maintain equipment and supplies commonly used by the Upperline Plus provider
• Collaborate with providers, nurses, care managers, and social services to address medical and social determinants of health
• Serve as the Upperline Plus provider’s primary point of support for workflow optimization and patient flow management
• Identify barriers to care (transportation, medication access, health literacy) and elevate appropriately
• Participation in interdisciplinary team meetings & daily clinic team huddles
• Perform clinical tasks within scope (injections, phlebotomy, point-of-care testing)
• Other related duties as deemed necessary by Upperline Health

Primary Care Medical Assistant Qualifications

• Certified MA or minimum of 2 years’ experience in a medical primary care setting
• Experience in a primary care / outpatient clinic setting is strongly preferred
• Certified MA or phlebotomy certification strongly preferred
• Demonstrates strong knowledge of medical terminology, disease processes, and basic pharmacology, including medication classifications, common indications, dosing ranges, and potential side effects
• Ability to accurately interpret provider documentation, diagnostic orders, and treatment plans
• Clinical care coordination or care management experience is ideal
• Previous experience assisting or providing care to the adult – geriatric patient population is preferred
• Prior wound care and foot care experience is a plus
• Ability to work collaboratively in a team-based care model
• Previous experience working in an EMR system – ideally, AthenaHealth
• Proficiency using Word, Excel and other Microsoft Office products is necessary
• Must have reliable transportation, valid driver’s license and minimum state required liability auto insurance
• Extremely strong customer-service orientation and work ethic
• Comfort managing multiple tasks and prioritizing in a fast-paced environment
• Empathy, professionalism, and cultural sensitivity
• Self-starter with an entrepreneurial spirit and demonstrated problem solving skills
• Excellent oral and written communication skills to ensure that each of your interactions with patients, family caregivers, clinicians, and team members is effective and meaningful

Compensation

Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience.

Job Type: Full-time

Equal Opportunity Employer
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