Medical Assistant Position in Tempe; SMI; Integrated Care; New Loop 202/Priest Dr (9592)

Terros Health; Tempe (AZ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Full benefits package including 401K

Generous PTO/Sick Time

Floating holiday

Language differential pay

Excellent compensation

Job summary

Terros Health is hiring a Medical Assistant for our Tempe, AZ location. The role supports primary care and behavioral health services on-site with a strong emphasis on patient intake, exam preparation, and coordination with care teams.

The position offers full-time hours, a comprehensive benefits package, and language differential pay. Prior NextGen EMR experience is preferred, with generous PTO and 401(k) options available.

Qualifications

• Medical Assistant diploma/certificate required.
• EMR experience with NextGen preferred.
• Valid Arizona Fingerprint Clearance card or apply within 7 working days.
• Background check, drug screen and TB test required.
• This role is non-driving and on-site at Tempe location.

Responsibilities

• Provides medical assistant services to patients to establish treatment goals.
• Prepares patients for examinations and assists physician.
• Schedules appointments and greets patients; maintains clerical duties.
• Updates patient files and coordinates tests and hospital admissions.
• Ensures proper documentation and adheres to agency guidelines.

Skills

Medical knowledge

Communication skills

Interpersonal skills

Fingerprint clearance

Background check

TB test

Education

Medical Assistant diploma/certificate

Tools

NextGen EMR

Job description

Job Details: Job Location: Priest Drive - Tempe, AZ 85281, Position Type: Full Time, Education Level: Medical Assistant, Salary Range: $17.87 - $21.50 Hourly, Travel Percentage: In-Office, Job Shift: Day Shift, Job Category: Behavioral Health/Social Work , We are pleased to share an exciting opportunity at Terros Health for a Medical Assistant.

Terros Health is a health care company focused on the whole person, providing primary care and specializing in mental health and substance use treatment for over 50 years. We help people live their lives in recovery and we save lives every day. Our vision is to provide extraordinary care by empowered people, achieving exceptional outcomes. We are guided by our core values of integrity, compassion and empowerment, with diversity woven throughout. Together, we are Inspiring Change for Life!

HOPE ~ HEALTH ~ HEALING

www.TerrosHealth.org

Terros Health is hiring a Medical Assistant for our Tempe, AZ location.

Full-Time: 40 hours/week

4-10's

Located Near Loop 202 / Priest

Full Benefits Package, including 401K

Generous PTO/Sick Time (4+ weeks) Plus 1 Floating Holiday

Integrated Care Location - Primary Care and Mental Health Services On Site

Primary Care Experience is a Plus

NextGen Experience is a Plus

EXCELLENT COMPENSATION ($17.87-$21+ / hour, depending on years of experience)

Additional Language Differential Pay Available: Spanish, Vietnamese, Korean, Arabic, Farsi, Swahili or ASL:

$1/hour (Approximately $2,080 Annually)

Duties include, but not limited to:

• Provides ongoing services as a medical assistant to patients in need of medical services for the purpose of establishing and reaching appropriate treatment goals.
• Prepares patients for examinations, takes medical histories, assists the physician during the examination, explains medical procedures to patients.
• Coordinates the appropriate client information with the behavioral health and other specialty care offices.
• Follows up on the pharmacy, clients, staff and all other parties phone calls and coordinates a response back based on the consult with the medical staff.
• Maintains appropriate knowledge, skill, and coordination of services for this position.
• Answers phones, schedules appointments, greets patients, and may create correspondence. May assume any, or all of the general clerical duties within the office.
• Follows up accordingly/promptly on clients requests via phone/letter at the direction of medical practitioners. May coordinate with the involved parties on behalf of the client.
• Updates patient files, schedules medical tests, and arranges for hospital admissions.
• Follows up on missed medical appointments to appropriately re-engage the patients.
• Seeks appropriate clinical supervision to ensure the provision of effective supportive services.
• Establishes appropriate patient documentations, applications, forms that conform to agency guidelines, audit tools best professional practice, and State licensing regulations.
• Completes client documentations within the established guidelines including but not limited to completion of progress notes on the date of service; completes medical intake paperwork and submits on date of service.

Offering a highly competitive compensation and comprehensive benefits package.

Benefits & Wellness

We invest in the health, well-being, and success of our employees and their families by offering comprehensive benefits, wellness resources, and opportunities to grow both personally and professionally.

• Multiple medical plan options, including a no-premium plan for employees and their families
• Multiple dental plan options, including orthodontic coverage
• Vision insurance
• Group life and disability insurance
• Pet insurance
• 401(k) plan with company match
• Interest‑free medical line of credit
• Financial education, planning, and support resources
• Monetary company contribution toward eligible benefits
• Bilingual pay differential
• Generous Paid Time Off (PTO) – 3 weeks off in the first year
• Paid Sick Time
• 10 paid holidays annually
• Comprehensive wellness program featuring wellness challenges, activities, and prizes
• Employee Assistance Program (EAP) available to employees and their family members
• Trip Reduction Program
• Scholarships
• Clinical supervision
• Continuing Education Units (CEUs)
• Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
• Gym memberships
• Car rentals
• Flights, hotels, movie tickets, and more

*Bilingual in Spanish is a plus. (Additional Language Differential Pay)

Qualifications:

• Medical Assistant Diploma and/or Certificate Required.
• EMR experience: NextGen preferred
• Excellent communication skills
• Excellent interpersonal skills both in person and by phone, with high professionalism
• Must have a valid Arizona Fingerprint Clearance card or apply for an Arizona fingerprint clearance card (Level 1) within 7 working days of assuming role.
• Must pass a Background Check, Drug Screen and TB Test
• This role is a non‑driving position. This position is performed at one location and does not require travel to various Terros Health centers. May be 18 years of age and with less than two years’ driving experience or no driving experience.