Medical Assistant - Plastic Surgery

Trinity Health Of New England; Springfield (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Great benefits effective day 1

Growth opportunities

Inclusive culture

Job summary

Trinity Health Of New England’s Plastic Surgery Specialty Practice in Springfield, MA is hiring a Medical Assistant. You will prepare patients for visits, document information in medical records, and support front-office and clinical tasks in a fast-paced, supportive team.

The role involves triaging calls, coordinating patient flow, and scribing between patient and physician to ensure accurate charting and efficient care delivery.

Qualifications

• High school diploma or equivalent required.
• Minimum of six months related work experience is required.
• Associate’s Degree in Medical Assistance preferred; National Certification as a Medical Assistant a plus.

Responsibilities

• Prepare patients for office visits and escort to treatment rooms.
• Obtain pertinent patient information for medical records and document in chart.
• Manage patient communications and triage calls per clinical pathways.
• Scribe information between patient and physician and document all relevant data.

Skills

High school diploma or equivalent

Six months related work experience

Education

Associate’s Degree in Medical Assistance

National Certification as Medical Assistant (preferred)

Job description

Employment Type: Full time Shift: Day Shift Description: We’re Hiring a Medical Assistant!

Ready to thrive in a dynamic, high energy environment? Join our Plastic Surgery Specialty Practice and bring your exceptional talents to a team that makes a real impact—every single day.

If you love helping patients, staying organized, and being part of a fast paced, supportive team… we want to meet you!

You would prepare patients for office visits; performs tasks including escorting patient to treatment room, obtaining pertinent patient information for medical record, and documenting information in patients’ chart. Processes patient telephone calls and correspondence for the practice. Organizes and prioritizes duties to optimize efficiency and promote positive patient outcomes. Scribes information on a regular basis.

What You Would Do

• Coordinates patient flow in the office. Collaborates with receptionist to make certain that patients are seen in a timely and efficient manner. Assists front office personnel by answering the telephone, scheduling patient appointments, and other tasks as needed.

• Obtains pertinent history and enters into the medical record including chief complaint, medical and surgical history, allergies, medications, and appropriate review of systems. In treatment rooms, serves as a scribe between patient and physician, documenting all relevant information.

• Ensures patient is given appropriate clothing in preparation for the expected physical exam.

• Triages patient telephone calls for lab results, prescription refills, and other clinical matters based on physician clinical pathways.

• Processes and files all lab/diagnostic test results, correspondence, clinical notes in patients’ chart after they have been reviewed by the physician. Assures accurate and complete documentation on patient records and notifies providers and other departments of diagnostic testing results.

• Maintains and organizes patient files in accordance with HIPPA and JCAHO regulation.

• Monitors inventory and restocks supplies as necessary. Provides age-specific care related to patient’s unique physical and psychosocial needs.

• Works with the physicians to ensure completion of medical necessity forms, disability applications, and insurance-related documents.

Position Hours

40 hours, Day Shifts, may have to float to practices in same building or locations within close proximity.

Minimum Qualifications

• High school diploma or equivalent required

• Minimum of six (6) months of related work experience is required

• Knowledge of medical assisting normally associated with obtaining an Associate’s Degree in Medical Assistance is preferred, National Certification as a Medical Assistant a plus

Pay Range

$18.00 - $26.10

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Position Highlights and Benefits

• Day shift – Full Time

• Great benefits effective day 1!

• Growth Opportunities!

• Inclusive Culture!

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.