Medical Assistant - Physicians Clinic

River Valley Behavioral Health; Owensboro (KY); On-site; USD 23,000 - 26,000; Full time

Job summary

River Valley Behavioral Health in Owensboro, KY is seeking a Full Time Medical Assistant to perform administrative and clinical duties in a fast-paced outpatient setting. The role combines front-desk tasks with direct patient care to support clinicians and ensure smooth operations.

Responsibilities include answering phones, greeting patients, updating EMR with patient information, processing insurance forms, scheduling referrals and labs, taking vital signs and performing EKGs and specimen

Qualifications

• High School diploma or GED required.
• Graduate of Medical Assistant program preferred.
• Certified Nursing Assistant with Current Certification preferred.

Responsibilities

• Answer phones and greet patients with a courteous manner.
• Update and upload patient information into the EMR; ensure accuracy.
• Complete insurance forms and prior authorizations for meds and other services.
• Obtain vital signs, pregnancy tests, EKGs and collect urine specimens.
• Schedule and reschedule appointments and arrange referrals and laboratory services.
• Assist front desk and coordinate with labs, insurers, and pharmacies as needed.

Skills

Vital signs

Patient histories

EMR data entry

Team collaboration

Education

High School diploma or GED

Medical Assistant program

CNA certification

Job description

Job Details

Job Location: Owensboro, KY 42301
Position Type: Full Time
Education Level: High School/GED
Salary Range: $17.00 - $19.00 Hourly
Travel Percentage: Occasional
Job Shift: Day

Job Summary

Administrative duties of the Medical Assistant include answering telephones, greeting patients, updating and uploading patients' information into the current EMR, completing prior authorization insurance forms for medication and other ordered services, handling correspondence, scheduling appointments, arranging for referrals and laboratory services, and collecting patient payments.

Clinical duties of the Medical Assistant include obtaining patient medical history, obtaining and recording vital signs, pregnancy tests, EKG’s and collecting urine specimens.

Essential Functions

Clinical Duties and Patient Care

• Ensures a customer-centric environment by treating clients with friendliness and respect.
• Obtains vital signs and communicates information to Prescribers (duty as a clinical team member).
• Aids the nurse with messages, client communications, and other tasks that can be safely assigned.
• Tasked with gathering and documenting patient medical histories, including medications, allergies, consents, completed questionnaires, and information requested by providers from patients or other healthcare services.
• Performs UDS, HCG testing, EKGs, in addition to other tasks assigned and requested by medical providers.
• Liaises with lab services, insurance companies, pharmacies, and other healthcare resources to ensure accurate information for ongoing care.

General Office duties and functions

• Ensure medical records are scanned into the EMR before appointments, as necessary.
• Forward documentation, such as consents and referrals, to medical records for uploading into the EMR or scan and upload directly when needed.
• Assist front desk staff with answering phones.
• Check clients in and out.
• Schedule and reschedule client appointments.
• Complete assessments with clients who consent for state and federal programs.
• Complete insurance verifications and correct errors on the monthly billing report and state reporting report.

Staff Development

• Stay up to date with annual training and related requirements.
• Participate in skill enhancement activities.
• Provide coverage to all outpatient clinics as needed.
• Foster collaborative relationships among leadership, management teams, and programs.
• Perform other duties as assigned.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An employee should perform all duties as assigned by their supervisor.

Qualifications

Education and Experience

• High School diploma or GED.
  Graduate of Medical Assistant program preferred.
• Certified Nursing Assistant with Current Certification.
  Proficiency in measuring and recording vital signs/weights required.
  State Certification/Registration, BLS, and medical office experience preferred.

Knowledge and Skills

• Good knowledge of general office practice and business etiquette.
• Ability to deal effectively with the public.
• Demonstrates a positive outlook and a respectful manner towards clients, staff, co-workers, and visitors.