Medical Assistant/Phlebotomist - Bilingual Spanish Preferred

Hispanic Alliance for Career Enhancement; Dallas (TX); On-site; Full time

Job summary

An innovative healthcare company is seeking a dedicated Medical Assistant/Phlebotomist to join their dynamic team. This role involves providing exceptional patient care, ensuring efficient patient flow, and assisting with routine diagnostic testing. The ideal candidate will embody a positive attitude, demonstrate strong communication skills, and be committed to delivering a high-touch patient experience. Join a collaborative and energetic culture that values your contributions and offers opportunities for growth in a fast-paced environment. If you are passionate about transforming healthcare and making a difference in your community, this position is perfect for you.

Benefits

Affordable medical plan options

401(k) plan with matching contributions

Employee stock purchase plan

Wellness screenings and counseling programs

Flexible work schedules

Tuition assistance

Paid time off

Dependent care resources

Qualifications

• 3-5 years in a Medical Assistant role preferred.
• Experience with geriatric patients and EMR systems required.

Responsibilities

• Ensure efficient patient flow and assist providers with patient visits.
• Obtain vital signs and deliver patient screenings per protocols.

Skills

Communication Skills

Problem-Solving Skills

Customer Service Orientation

Fluency in Spanish

Flexibility

Education

CPR Certification

Medical Assistant Certification

Phlebotomy Technician Certification

Tools

EMR Systems

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Company: Oak Street Health

Title: Medical Assistant/Phlebotomist

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients' communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation. With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.

Role Description:

Oak Street Health takes a team-based approach to providing outstanding patient care. Care teams are responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system.

Medical Assistant/Phlebotomists are an important part of our Care Teams. High levels of flexibility, attention to detail, and problem solving are required to be successful. You will be expected to build relationships with Oak Street Health members. Medical Assistants will work closely and collaboratively with their teammates to greet and room Oak Street Health patients. They will be expected to assist in assessing a patient's health conditions, including performing routine diagnostic testing during appointments.

Core Responsibilities:

1. Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule.
2. Delivers an exceptional patient experience, and helps patients prepare for their provider visit.
3. Obtains vital signs, chief complaint and reviews medications.
4. Delivers patient screenings per protocols.
5. Orders supplies and stocks exam rooms.
6. Conducts routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies.
7. Ensures exam rooms are clean, safe, and ready for patient visits.
8. Under direction of an RN, provider and/or protocol, provides telephonic support to patients.
9. Assists providers, RNs or social workers with home based support for high risk members, as necessary.
10. Under direction of an RN or Provider, offers MA appropriate "visits", such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.
11. Performs waived laboratory testing.
12. Schedules diagnostic testing.
13. Applies or assists with application of durable medical equipment.
14. Supports care team with obtaining medical records, and ensuring records are scanned into the EMR per protocols.
15. Participates in care team meetings to discuss patient care and clinic operations.
16. Other duties, as assigned.

What are we looking for?

1. CPR Certification required.
2. Medical Assistant certification or registration.
3. 3-5 years in a Medical Assistant role preferred.
4. EMR experience required.
5. 2 or more years of experience working with geriatric patients.
6. Phlebotomy Technician Certification preferred.
7. Strong communication skills and customer service orientation.
8. Demonstrates problem-solving skills, accountability, and a flexible, positive attitude.
9. Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary).
10. US work authorization.
11. Someone who embodies being "Oaky".

What does being "Oaky" look like?

Radiating positive energy

1. Assuming good intentions.
2. Creating an unmatched patient experience.
3. Driving clinical excellence.
4. Taking ownership and delivering results.
5. Being scrappy.

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

1. Collaborative and energetic culture.
2. Fast-paced and innovative environment.
3. Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits.

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range:

The typical pay range for this role is: $18.50 - $35.29. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people:

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

1. Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
2. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
3. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 09/17/2025.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.