Medical Assistant/Phlebotomist

Oak Street Health, part of CVS Health; Knoxville (TN); On-site; Full time

Job summary

A leading healthcare organization seeks a Medical Assistant/Phlebotomist to join their dynamic care teams in Knoxville, TN. This role emphasizes providing outstanding patient care by obtaining vital signs, assisting providers, and maintaining efficient patient flow. Candidates should possess relevant certifications and experience, as well as strong communication skills to enhance the patient experience.

Benefits

Affordable medical plan options

401(k) plan with matching contributions

Employee stock purchase plan

Paid time off and flexible work schedules

Tuition assistance

Wellness screenings and counseling programs

Retiree medical access

Qualifications

• High school diploma with CPR and Medical Assistant certification required.
• 2-5 years of prior relevant experience preferred.
• 2+ years working with geriatric patients is an asset.

Responsibilities

• Ensure efficient patient flow and assist providers with timely care.
• Obtain vital signs and conduct routine diagnostic tests.
• Assist in coordinating care for high-risk members.

Skills

Problem-solving

Attention to detail

Strong communication skills

Customer service orientation

Education

High school diploma

CPR Certification

Medical Assistant certification or registration

Job description

Join to apply for the Medical Assistant/Phlebotomist role at Oak Street Health, part of CVS Health

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Join to apply for the Medical Assistant/Phlebotomist role at Oak Street Health, part of CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Role Description

We take a team-based approach to providing outstanding patient care. Care teams are responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system.

Medical Assistant/Phlebotomists are an important part of our Care Teams. High levels of flexibility, attention to detail, and problem solving are required to be successful. You will be expected to build relationships with members. Medical Assistants will work closely and collaboratively with their teammates to greet and room patients. They will be expected to assist in assessing a patient's health conditions, including performing routine diagnostic testing during appointments.

Core Responsibilities

Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule

Delivers an exceptional patient experience, and helps patients prepare for their provider visit

Obtains vital signs, chief complaint and reviews medications

Delivers patient screenings per protocols

Orders supplies and stocks exam rooms

Conducts routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies

Ensures exam rooms are clean, safe, and ready for patient visits

Under direction of an RN, provider and/or protocol, provides telephonic support to patients

Assists providers, RNs or social workers with home based support for high risk members, as necessary

Under direction of an RN or Provider, offers MA appropriate "visits", such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.

Performs waived laboratory testing

Schedules diagnostic testing

Applies or assists with application of durable medical equipment

Supports care team with obtaining medical records, and ensuring records are scanned into the EMR per protocols

Participates in care team meetings to discuss patient care and clinic operations

Other duties, as assigned

What are we looking for?

High school diploma

2-5 years of prior relevant experience

CPR Certification required

Medical Assistant certification or registration

3-5 years in a Medical Assistant role preferred

EMR Experience Required

2 or more years of experience working with geriatric patients

Phlebotomy Technician Certification preferred

Strong communication skills and customer service orientation

Demonstrates problem-solving skills, accountability, and a flexible, positive attitude

Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The Typical Pay Range For This Role Is

$18.50 - $31.72

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great Benefits For Great People

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
  
  

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 10/06/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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