Medical Assistant (Per Diem)

massgeneralbrigham; Boston (MA); On-site; USD 30,000 - 34,000; Part time

Job summary

Mass General Brigham’s Massachusetts Eye and Ear Infirmary is seeking a Per Diem Medical Assistant to support clinical and non-clinical patient services onsite at 325 Cambridge Street. The role involves taking vital signs, preparing rooms, and coordinating with physicians to ensure smooth patient flow.

Requirements include a High School Diploma or GED, BLS and CMA preferred, and 0–1 year of direct MA or medical field experience. Strong communication and EHR skills are essential.

Qualifications

• High School Diploma or Equivalent required.
• No degree substitution accepted.
• BLS certification and CMA credentials preferred.
• 0–1 year direct MA or medical field experience preferred.
• Strong interpersonal and communication skills essential.
• Proficient with EHR systems and medical office software.

Responsibilities

• Interview patients to obtain medical information and measure vital signs, weight, and height.
• Show patients to examination rooms and prepare equipment for healthcare providers.
• Record patients' medical history and vital statistics in medical records.
• Perform general office duties; answer phones, take dictation, and process insurance forms; liaise with departments.
• Collect blood, tissue, or other specimens and prepare for testing.
• Prepare treatment rooms and keep them stocked and clean.
• Clean and sterilize instruments and dispose of contaminated supplies.

Skills

Interpersonal skills

Communication

Vital signs

Time management

Privacy compliance

Education

High School Diploma or GED

Tools

EHR software

EMR systems

Job description

Site: Massachusetts Eye and Ear Infirmary

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

This role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Essential Functions

• Interview patients to obtain medical information and measure their vital signs, weight, and height.
• Show patients to examination rooms and prepare necessary equipment for healthcare providers.
• Record patients' medical history, vital statistics, or information such as test results in medical records.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. Acts as a liaison with other departments and advocates for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean and supplies stocked.
• Clean and sterilize instruments and dispose of contaminated supplies.

Education

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant - Data Conversion - Various Issuers preferred

Experience

Direct MA experience or medical field work 0-1 year preferred

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills are essential for success in this position.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Comply with all local, state, and federal privacy and confidentiality rules and regulations.
• Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency in electronic health record (EHR) systems and medical office software.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Managing one's own time and the time of others.

Additional Job Details (if applicable)

• Remote Type: Onsite
• Work Location: 325 Cambridge Street
• Scheduled Weekly Hours: 0
• Employee Type: Per Diem
• Work Shift: Day (United States of America)
• Pay Range: $22.00 - $24.94/Hourly
• Grade: 3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Re