Medical Assistant - Pediatrics

Henry Ford Health; West Bloomfield Charter Township (MI); On-site; USD 25,000 - 30,000; Full time

Job summary

Henry Ford Health in Detroit seeks a Medical Assistant for the Pediatrics division to support ambulatory care. Under supervision, you will greet patients, record histories, take vital signs, and assist during exams and procedures.

Requirements include graduation from a Medical Assistant program (or equivalent), BLS-C by orientation, and EPIC EMR experience. This is a full-time, on-site role with growth opportunities.

Qualifications

• Graduate of medical assistant program or equivalent training.
• Experience with ambulatory care settings preferred.
• BLS-C certification required by end of orientation.

Responsibilities

• Greet and escort patients to exam rooms and prepare for visits.
• Obtain vitals, medical histories, and document in EHR.
• Assist with examinations, procedures, and immunizations as directed.
• Prepare, administer, and document medications as ordered; follow six rights.
• Enter orders in EHR and communicate with providers as needed.
• Discharge patients with instructions and coordinate follow-ups.

Skills

Ambulatory care experience

Interpersonal communication

Problem solving

Basic computer skills

Education

High school diploma or GED

Tools

EPIC EMR

Job description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

Department Information

Founded in 1915, the Henry Ford Medical Group (HFMG) has established itself as one of the premier group practices in the nation. The 2,600+-member group of physicians, advanced practice providers and researchers fosters innovation and advancement in patient care, education and research while encouraging improvements in technology and patient care processes. Throughout its history, the HFMG has attracted physicians and researchers who are driven to discover and deliver new and better solutions to the most complex health challenges. They have global improvements to care in areas ranging from neuroscience and cancer to transplant and heart disease.

Division Summary – Henry Ford Pediatrics

Henry Ford Pediatrics provides comprehensive primary and specialty care for children across Michigan, with over 100 years of dedicated service. Our expert team of 350+ pediatric specialists delivers compassionate, high-quality care from birth through adolescence, with services available at convenient locations across multiple counties. We offer same-day appointments, virtual visits, and cutting-edge diagnostics.

Our specialties include gastroenterology, neonatology, cardiology, neurology, behavioral health, and more—supported by advanced imaging, labs, and a Level 3 NICU. We emphasize care that transitions with patients into adulthood, backed by education, community partnerships, and groundbreaking research in liver disease, obesity, and the gut microbiome. Henry Ford Pediatrics is committed to giving every child a chance at a healthy life.

Position Summary

GENERAL SUMMARY:

Under direct supervision of the provider and/or nursing leadership, the Medical Assistant performs a variety of administrative and clinical tasks to assist in the quality and compassionate care provided to patients. These duties may include but are not limited to the greeting and escorting of patients to the exam room, obtaining medical histories, the measurement and recording of vital signs, preparing patients for an examination/procedure, and assisting the provider during the examination/procedure.

PRINCIPLE DUTIES AND RESPONSIBILITIES (Please Note: The following duties & responsibilities may not apply to all ambulatory areas)

• Escort patient to room and prepares patient for examination, procedure, and treatment.
• Obtain vital signs and record in the electronic health record (EHR).
• Obtain and record patient history employing critical thinking skills.
• Prepare for, set up and assist with examinations, procedures, and treatments per protocols, policies, and procedures.
• Prepare, administer, and document oral, parenteral medications and immunizations as ordered by the supervising provider. Consistently follow the six rights of medication administration. Maintains accurate immunization and medication administration records.
• Document care provided during patient visit in the EHR.
• Recognize and respond to emergencies.
• Actively monitor & respond timely to patient requests via telephone encounter, In Basket message and/or My Chart according to identified time frames and documents responses in the EHR.
• Enter medication, radiology, and lab orders in the electronic health record per protocol for provider sign off.
• Discharge patient providing after visit instructions to patient and/or caregiver as directed by the provider.
• Prepare medication refill/request for provider review and signature in EHR.

Qualifications

EDUCATION REQUIRED:

• High school diploma or G.E.D. equivalent.

EXPERIENCE REQUIRED:

• Basic computer knowledge and keyboarding skills preferred.
• Ability to perform a wide variety of clinical skills as related to ambulatory patient care preferred.
• Ability to problem-solve preferred.
• Possess effective interpersonal and communication skills preferred.
• EPIC (Electronic Medical Record) experience preferred.

CERTIFICATIONS/LICENSURES REQUIRED:

• Current BLS-C upon hire or successful completion by end of orientation

Additional Requirements:

• Graduate of a Medical Assistant program with completion of a formal clinical externship (160 hour minimum). OR
• Graduate from a Medical Assistant program without completion of a clinical externship but with a minimum one-year experience in clinical medical assisting within the past five (5) years. OR
• Current Professionally Recognized Medical Assistant Certification with a minimum of one year of experience in clinical medical assisting. OR
• Licensed Practical Nurse (LPN). OR
• Licensed Paramedic/Emergency Medical Technician (EMT) with at least one year clinical experience in clinical medical setting within the past five (5) years. OR
• Military trained medical personnel with at least one-year clinical experience in clinical medical setting within the past five (5) years.

*Must Successfully complete all components of Ambulatory orientation as defined by Henry Ford Health.