Medical Assistant - Pediatrics

Henry-Ford-Health-2; Bloomfield Township (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Henry Ford Health Pediatrics is seeking a Medical Assistant to support providers in a busy ambulatory setting across Michigan. Under supervision, you will greet patients, collect histories, take vital signs, and prepare for exams and procedures using EPIC EMR.

The role requires a high school diploma or GED, basic computer skills, and strong communication. Previous ambulatory care experience and a clinical externship are preferred; BLS certification by hire is required.

Qualifications

• High school diploma or GED equivalent.
• Basic computer knowledge and keyboarding skills preferred.
• EPIC EMR experience preferred.
• Effective interpersonal and communication abilities preferred.
• Clinical medical assisting experience in ambulatory care preferred.

Responsibilities

• Escort patient to room and prepare for exam, procedure, and treatment.
• Obtain vital signs and enter into the EHR.
• Record patient history and assist with examinations.
• Prepare, administer, and document medications and immunizations per provider orders.
• Document care in the EHR and discharge instructions.

Skills

Basic computer skills

Problem-solving

Interpersonal communication

EPIC EMR experience

Education

High school diploma or GED

Tools

EPIC EMR

Job description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Department Information:

Founded in 1915, the Henry Ford Medical Group (HFMG) has established itself as one of the premier group practices in the nation. The 2,600+-member group of physicians, advanced practice providers and researchers fosters innovation and advancement in patient care, education and research while encouraging improvements in technology and patient care processes. Throughout its history, the HFMG has attracted physicians and researchers who are driven to discover and deliver new and better solutions to the most complex health challenges. They have global improvements to care in areas ranging from neuroscience and cancer to transplant and heart disease.

Division Summary – Henry Ford Pediatrics

Henry Ford Pediatrics provides comprehensive primary and specialty care for children across Michigan, with over 100 years of dedicated service. Our expert team of 350+ pediatric specialists delivers compassionate, high-quality care from birth through adolescence, with services available at convenient locations across multiple counties. We offer same-day appointments, virtual visits, and cutting-edge diagnostics.

Our specialties include gastroenterology, neonatology, cardiology, neurology, behavioral health, and more—supported by advanced imaging, labs, and a Level 3 NICU. We emphasize care that transitions with patients into adulthood, backed by education, community partnerships, and groundbreaking research in liver disease, obesity, and the gut microbiome. Henry Ford Pediatrics is committed to giving every child a chance at a healthy life.

Position Summary

GENERAL SUMMARY:

Under direct supervision of the provider and/or nursing leadership, the Medical Assistant performs a variety of administrative and clinical tasks to assist in the quality and compassionate care provided to patients. These duties may include but are not limited to the greeting and escorting of patients to the exam room, obtaining medical histories, the measurement and recording of vital signs, preparing patients for an examination/procedure, and assisting the provider during the examination/procedure.

PRINCIPLE DUTIES AND RESPONSIBILITIES (Please Note: The following duties & responsibilities may not apply to all ambulatory areas):

• Escort patient to room and prepares patient for examination, procedure, and treatment.
• Obtain vital signs and record in the electronic health record (EHR).
• Obtain and record patient history employing critical thinking skills.
• Prepare for, set up and assist with examinations, procedures, and treatments per protocols, policies, and procedures.
• Prepare, administer, and document oral, parenteral medications and immunizations as ordered by the supervising provider. Consistently follow the six rights of medication administration. Maintains accurate immunization and medication administration records.
• Document care provided during patient visit in the EHR.
• Recognize and respond to emergencies.
• Actively monitor & respond timely to patient requests via telephone encounter, In Basket message and/or My Chart according to identified time frames and documents responses in the EHR.
• Enter medication, radiology, and lab orders in the electronic health record per protocol for provider sign off.
• Discharge patient providing after visit instructions to patient and/or caregiver as directed by the provider.
• Prepare medication refill/request for provider review and signature in EHR.

Qualifications

EDUCATION REQUIRED:

• High school diploma or G.E.D. equivalent.

EXPERIENCE REQUIRED:

• Basic computer knowledge and keyboarding skills preferred.
• Ability to perform a wide variety of clinical skills as related to ambulatory patient care preferred.
• Ability to problem-solve preferred.
• Possess effective interpersonal and communication skills preferred.
• EPIC (Electronic Medical Record) experience preferred.

CERTIFICATIONS/LICENSURES REQUIRED:

• Current BLS-C upon hire or successful completion by end of orientation

Additional Requirements:

• Graduate of a Medical Assistant program with completion of a formal clinical externship (160 hour minimum). OR
• Graduate from a Medical Assistant program without completion of a clinical externship but with a minimum one-year experience in clinical medical assisting within the past five (5) years. OR
• Current Professionally Recognized Medical Assistant Certification with a minimum of one year of experience in clinical medical assisting. OR
• Licensed Practical Nurse (LPN). OR
• Licensed Paramedic/Emergency Medical Technician (EMT) with at least one year clinical experience in clinical medical setting within the past five (5) years. OR
• Military trained medical personnel with at least one-year clinical experience in clinical medical setting within the past five (5) years.

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