Medical Assistant/Patient Support Assistant (MA/PSA) - Immediate Care - Chicago

Edward Elmhurst Health; Chicago (IL); On-site; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Medical Assistant/Patient Support Assistant for their Immediate Care facility in Chicago. This full-time role offers the opportunity to engage with patients directly, providing essential support in their healthcare journey. Responsibilities include scheduling appointments, verifying insurance, and assisting with patient check-in and check-out processes. The ideal candidate will thrive in a dynamic environment, demonstrating strong communication skills and a commitment to patient care. Join a team that values professional growth, community involvement, and a diverse workplace culture.

Benefits

Premium pay for eligible employees

Career Pathways for Professional Growth

Medical, Dental, Pet, and Vision options

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

Qualifications

• High school diploma required; medical assisting program preferred.
• One year of work experience in a medical office is required.

Responsibilities

• Answer phones and schedule appointments for patients.
• Document vital signs and provide administrative support.
• Greet patients and perform basic medical tasks.

Skills

Patient Registration

Phlebotomy

Vital Signs Measurement

Insurance Verification

Administrative Support

Communication Skills

Education

High School Diploma

Accredited Medical Assisting Program

Tools

Medical Software

Job description

Medical Assistant/Patient Support Assistant (MA/PSA) - Immediate Care - Chicago

Position Highlights:

• Position: Medical Assistant/Patient Support Assistant
• Hourly Pay Range: $17.50 - $28.84. The hourly pay rate offered is determined by a candidate’s expertise and years of experience, among other factors.
• Endeavor Health is currently conducting a comprehensive review of our compensation structure. The new minimum for this role will be adjusted to $19.89 base pay hourly rate beginning with May 2025 paychecks.
• Location: Chicago, IL
• Full Time/Part Time: Full Time
• Hours: Monday through Friday 9a-7pm, rotating Saturday/Sunday 8am – 5pm
• Required Travel: Travel to other sites based upon department need

What you will do:

• Answer phones
• Schedule appointments
• Collect co-payments
• Complete patient registration
• Provide other administrative support to the physician practice
• Check in and check out patient
• Verify insurances
• Greet patients and escort them to exam room
• Document vital signs, allergies, medications and reason for office visit
• Provide front office support as needed
• Perform basic vitals like BP, height and weight
• Phlebotomy and injections may be required

What you will need:

• Education: High school diploma or equivalent work experience is required. Graduate of an accredited medical assisting program is preferred, but not required.
• Certification: CPR certification through the American Heart Association required; Medical Assistant Certification (AMT or AAMA) is preferred, but not required.
• Experience: One year of work experience required, previous experience working in a medical office (or related field) is preferred. On the job training is provided for those who do not have previous medical assistant training or experience.

Benefits (For full time or part time positions):

• Premium pay for eligible employees
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.