Medical Assistant & Patient Services Specialist

Spine Team Texas; Plano (TX); On-site; USD 31,000 - 42,000; Full time

Job summary

The Spine Team Texas Medical Assistant/Patient Service Associate role supports physicians and staff in a fast-paced clinic. You will help manage patient flow, perform patient check-ins/outs, document demographics and payments, and uphold HIPAA standards while delivering excellent service.

Responsibilities include basic patient care such as vitals, explaining prescriptions, and guiding patients to the correct areas, while maintaining room and supply readiness and assisting the compliance and

Qualifications

• High School graduate or equivalent.
• Prefer MA certification.
• Prefer 2 years customer service experience.
• Always maintains the highest level of customer service.
• Excellent written and oral communication skills. Excellent time management.
• Excellent organizational ability.
• Possess the ability to plan and execute work projects.
• Possess the ability to work productively, either independently or with other individuals.
• Proficient in communicating in the English language both written and verbally.
• Ability to add/subtract/total charges and payments accurately.
• Attention to detail.
• Computer skills and data entry.

Responsibilities

• Assist physicians and medical staff in the clinic and support patient flow.
• Maintain clinic rooms, pods, and medicines.
• Provide patient care including vital signs and explanations of prescriptions.
• Escort patients to appropriate clinic areas.
• Ensure confidentiality and HIPAA compliance in all communications.
• Check-in and check-out patients; collect demographics, financial, and insurance information.
• Process charges and payments and reconcile daily.
• Provide information to authorized individuals in a timely and efficient manner.
• Assist patients in lobby with various needs.

Skills

Customer service

Communication skills

Time management

Organization

Planning

Independent work

English proficiency

Billing & payments

Attention to detail

Computer skills

Data entry

Education

High school diploma

MA certification

Job description

The Spine Team Texas Medical Assistant/Patient Service Associate role supports physicians and staff in a fast-paced clinic. You will help manage patient flow, perform patient check-ins/outs, document demographics and payments, and uphold HIPAA standards while delivering excellent service.

Responsibilities include basic patient care such as vitals, explaining prescriptions, and guiding patients to the correct areas, while maintaining room and supply readiness and assisting the compliance and