Medical Assistant/Patient Services Representative

Balance Health; Roseville (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Plans

HSA with Employer Contribution

FSA

Generous PTO Program

401k with a 3% Match

Employee Assistance Program

Life and AD&D Insurance

Short-Term and Long-Term Disability

Job summary

Balance Health is seeking a reliable individual for a combined role as a Patient Services Representative and Medical Assistant in Roseville. This full-time position involves providing support to patients and the clinical team, requiring excellent communication and organizational skills.

Preferred qualifications include 2 years in healthcare, a high school diploma, and proficiency with EMR systems. Benefits encompass medical, dental, vision plans, and a generous PTO program.

Qualifications

• Minimum of 2 years in a healthcare position preferred.
• High school diploma or GED required.
• Strong ability to multitask and adapt to changing daily responsibilities.

Responsibilities

• Greet patients and check them in.
• Interview patients to gather medical history.
• Prepare treatment rooms and manage medical supplies.

Skills

Communication skills

Organizational skills

Attention to detail

Proficiency with EMR systems

Multitasking

Education

High school diploma or GED

Job description

POSITION SUMMARY

We are seeking a dependable and flexible individual to fill a dual position as both a Patient Services Representative (PSR) and Medical Assistant (MA) in our Roseville/Fair Oaks offices. This full-time position requires working as a PSR on designated days and as a Medical Assistant on others, providing comprehensive support to both our patients and clinical team.

DUTIES AND RESPONSIBILITIES

Patient Services Representative Duties:

• Greet patients
• Check in patients and assist with individual concerns, as they arise
• Collect appropriate information including insurance overview, co-pay and deductible assignment and open balances
• Perform administrative tasks and must be cross trained on medical assistant responsibilities to provide support as needed
• Other tasks, as assigned

Medical Assistant Duties:

• Interview patients to gather medical history and update medical records
• Gather basic vital signs, including temperature, blood pressure, height, weight and pulse
• Prepare treatment rooms and patients for exam
• Sterilize necessary instruments
• Manage medical supplies and materials and work with Area Supervisor to order necessary inventory
• Take appropriate x-rays

QUALIFICATIONS / EDUCATION / CRITICAL SKILLS

• Minimum of 2 years in a healthcare position preferred
• High school diploma or GED required
• Excellent communication and organizational skills.
• Ability to multitask and adapt to changing daily responsibilities.
• Strong attention to detail and patient-centered approach.
• Proficiency with EMR systems
• Capability to adapt quickly and thrive in a fast-paced environment

BENEFITS

• Medical, Dental, and Vision Plans
• HSA with Employer Contribution
• FSA
• Generous PTO Program
• 401k with a 3% Match
• Employee Assistance Program
• Life and AD&D Insurance
• Short-Term and Long-Term Disability

PHYSICAL DEMANDS / ENVIRONMENTAL FACTORS

This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. Weil Foot & Ankle Institute is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, gender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know.

• While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear
• Specific vision abilities required by this job include close vision, distance vision and depth perception
• Must be able to lift/carry up to 25lbs

AMERICAN WITH DISABILITIES ACT (ADA) SPECIFICATIONS

Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation.