Medical Assistant / Patient Service Specialist I - Per Diem

Boston Medical Center; Boston (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider is looking for a dedicated Medical Assistant/Patient Service Specialist to join their dynamic Neurology department. This role is crucial in ensuring smooth operations by assisting patients and providers alike. You'll be responsible for taking vital signs, managing patient records in EMR, and providing exceptional customer service. If you thrive in a fast-paced environment and are passionate about patient care, this is the perfect opportunity for you to make a difference in the lives of others while growing your career in a supportive setting.

Qualifications

• High School Diploma or equivalent required.
• Education from approved medical assistant program preferred.

Responsibilities

• Assist providers in delivering care and preparing patients for visits.
• Record patient history and vital signs accurately in EMR.
• Schedule appointments and manage patient registration.

Skills

Customer Service

Communication Skills

Vital Signs Measurement

EMR Proficiency

Patient Registration

Education

High School Diploma

Medical Assistant Program

Tools

EMR Software

Job description

POSITION SUMMARY:

This position is to function as a member of both the clinical and administrative team and complete all assigned daily tasks to ensure smooth day to day operations in the physician practice. The Medical Assistant I /Patient Service Specialist (PSS) I must maintain a professional, positive manner when talking with patients (and all customers) in-person or over the phone or via email.

Position: Medical Assistant/Patient Support Services

Department: Neurology

Schedule: Per Diem

ESSENTIAL RESPONSIBILITIES / DUTIES:

* Works closely with providers to assist in delivering world-class care to patients.

* Room's patients and prepares the patient for the provider visit.

* Takes vital signs as necessary. Responsible for accurate blood pressures, temperature, pulse, pulse oximetry, weight, height, respiratory rates and entering accurately into EMR.

* Record patient history, chief complaint, pharmacy information, prescription list, etc. into EMR for physical.

* Obtains required consents, completes required forms as needed for specific visit types.

* Performs office testing as needed. Required to perform controls on certain in office tests.

* Performs EKGs as ordered.

* Chaperones Providers as required.

* Administers vaccines and medications as ordered by provider following BMC policies.

* Stocks rooms and monitors expiration of supplies in exam rooms.

* Assists with incoming calls as needed by answering, triaging, and routing telephone calls appropriately as needed.

* Register's patients in EMR and verifies information including demographics and obtains accurate health insurance information. Conduct eligibility checks to ensure insurance is reflected accurately.

* Schedules patients' appointments and appropriate testing for patients as directed.

* Follows scheduling rules and direct schedules patient visits in other practices.

* Performs pre-visit planning daily for all upcoming scheduled appointments.

* Performs outreach to select patient groups as directed for patient care and quality and schedules specialty appointments and testing as required.

* Responsible for informing manager of all clinical or administrative supply needs or assisting with ordering.

* Responsible for obtaining prior authorizations and/or insurance referrals as per practice need.

*(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

EDUCATION:

• High School Diploma or equivalent required.


• Education from approved medical assistant program or equivalent preferred.

EXPERIENCE:

* One to three years as a medical assistant preferred.

KNOWLEDGE, SKILLS & ABILITIES (KSA):

* Strong customer service excellence expected.

* Excellent communication and interpersonal skills required.

* Must be able to work independently with little supervision.

* Adheres to all BMC policies.

* Always uses discretion to ensure patient confidentiality.

Equal Opportunity Employer/Disabled/Veterans