Medical Assistant/Patient Representative

Methodist Health System

Dallas (TX)

On-site

USD 36,000 - 48,000

Full time

11 hours ago

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Job summary

Methodist Health System is seeking a Medical Assistant Patient Representative to manage patient interactions, support the vision and clinical operations, and help ensure a positive patient experience across our clinics in North Texas.

Ideal candidates will have graduation from an accredited medical assistant program, BLS, and strong communication skills, plus proficiency with Microsoft Office. Prior ambulatory care experience is preferred and the role offers stable, full-time employment.

Qualifications

Graduation from an accredited medical assistant program.
National/Registered Medical Assistant Certification or obtained certification within 90 days of hire date.
Valid Basic Life Support Certification.
2+ years of professional medical assisting in a practice setting preferred.
Strong proficiency using Microsoft Office products.
Strong oral and written communication skills.
Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

Responsibilities

Communicate clearly and openly.
Build relationships to promote a collaborative environment.
Be accountable for your performance.
Always look for ways to improve the patient experience.
Take initiative for your professional growth.
Be engaged and eager to build a winning team.
Maintains strict patient confidentiality, and will use complete discretion when discussing patient information.
May perform intramuscular, intradermal or subcutaneous injections. With complete documentation.
Assists physicians in providing nursing care to patients in accordance with clinic policies and procedures.
Takes patient history and vitals.
Performs general nursing duties as appropriate within the licensure and state guidelines. Conforms to OSHA Regulations and Precautions.
Demonstrates an extensive working knowledge and practice of infection control procedures. Cleans and disinfects all instruments and maintain QA reports for the autoclave.
Assist in Rx refills via Fax, E-Rx or phone calls and updating in the patient medication module
Responsible for unpacking and maintaining medical supplies and vaccines and keeping supply closet organized.
On a monthly bases check for expired medication. Keeping appropriate documentation and disposal.
Prepare FMLA forms and various documents that come in for physician review and signature. IE: Home health, prescription pre certs

Skills

Communication skills

Team collaboration

Infection control

Patient confidentiality

Interpersonal skills

Education

Accredited medical assistant program

BLS certification

Tools

Microsoft Office

Job description

Hours of Work

Days Of Week

Job Description

Your Job: The Medical Assistant Patient Representative professional is responsible for all aspects of being the representative for the Patient. Supports and promotes the vision, mission, and strategic plans of Methodist Health System.

Job Requirements

Graduation from an accredited program for medical assistants.
National/Registered Medical Assistant Certification or obtained certification within 90 days of hire date
Valid Basic Life Support Certification
2 or more years of professional medical assisting in a practice setting preferred.
Strong proficiency using Microsoft Office products
Strong oral and written communication skills
Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

Job Responsibilities

Communicate clearly and openly
Build relationships to promote a collaborative environment
Be accountable for your performance
Always look for ways to improve the patient experience
Take initiative for your professional growth
Be engaged and eager to build a winning team
Maintains strict patient confidentiality, and will use complete discretion when discussing patient information.
May perform intramuscular, intradermal or subcutaneous injections. With complete documentation.
Assists physicians in providing nursing care to patients in accordance with clinic policies and procedures.
Takes patient history and vitals.
Performs general nursing duties as appropriate within the licensure and state guidelines. Conforms to OSHA Regulations and Precautions
Demonstrates an extensive working knowledge and practice of infection control procedures. Cleans and disinfects all instruments and maintain QA reports for the autoclave.
Assist in Rx refills via Fax, E-Rx or phone calls and updating in the patient medication module
Responsible for unpacking and maintaining medical supplies and vaccines and keeping supply closet organized.
On a monthly bases check for expired medication. Keeping appropriate documentation and disposal.
Prepare FMLA forms and various documents that come in for physician review and signature. IE: Home health, prescription pre certs

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: