Medical Assistant (Patient Care Specialist 2)

AIDS Healthcare Foundation; New York, Town of Hempstead (NY, NY); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Patient Care Specialist 2 to enhance patient experiences and ensure high-quality care. In this role, you will greet patients, schedule appointments, and assist with financial screenings while maintaining accurate medical records. Your contributions will help patients navigate their healthcare journey effectively, ensuring they receive the best possible support and treatment. Join a mission-driven organization that values its employees and promotes a culture of respect and diversity. This is an exciting opportunity to make a real difference in the lives of individuals seeking care.

Benefits

Comprehensive Benefits

Professional Development

Flexible Work Environment

Health and Wellness Programs

Qualifications

• Requires Medical Assistant certification; national certification preferred.
• Strong communication skills to interact with patients effectively.

Responsibilities

• Greet patients courteously and assist with scheduling appointments.
• Collect patient medical history and document health-related complaints.
• Manage referral processes and ensure timely appointment scheduling.

Skills

Patient Care

Medical History Collection

Appointment Scheduling

Communication Skills

Financial Screening

Education

Medical Assistant Certification

Tools

Electronic Medical Records (EMR)

Job description

WHO WE ARE

AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!

Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?

If so, AIDS Healthcare Foundation is the place for you!

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

AHF’s core values are:

• Patient-Centered
• Value Employees
• Respect for Diversity
• Nimble
• Fight for What’s Right

Benefits at AHF

AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health.

YOUR CONTRIBUTION TO OUR SUCCESS!

A PCS2 contributes to AHF's mission by presenting a friendly, helpful face to patients, people seeking testing or pharmacy patrons. Within their duties of greeting patients in a courteous and sensitive manner, scheduling appointments and assisting with the needs of our clients, this position has the opportunity to give standout service that enhances the reputation of AHF, encourages clients to continue to seek medical treatment from an AHF Healthcare Center and recommend our services to others.

The PCS role includes offering patient intake interviews, financial screenings and registering for Ryan White and AIDs Drug Assistance Program (ADAP) services. Ensuring that appropriate documentation for patient eligibility is filed and entered into our computer database. This position requires a Medical Assistant certification, national certification is preferred, but not required.

Within their duties of accurately collecting new patient medical history, determining what tests/screenings are due during medical visits, taking patient vitals and documenting all patient health-related complaints, this position has the opportunity to provide excellent patient-centered care.

By communicating with patients between provider visits for condition updates, and follow through on test/procedures ordered by providers, the PCS2 can help ensure the patient is receiving the highest quality of care.

The PCS2 manages the referral process by processing specialty referrals in the most timely and accurate manner to optimize care and to address clinical needs; providing all pertinent information to patients for timely appointment scheduling; assisting with appointment scheduling as patients require; and obtaining specialist consults and scanning into the patient’s EMR to provide the most complete picture of a patient’s clinical condition. The PCS2 will track and monitor the status and progress of the referral being completed. They will notify a provider of a patient’s lapse in completing the referral and will remain in contact with the patient to improve adherence.

The PCS2 adds consistent value to the Healthcare Center Team especially in high-stress environments that demand immediate attention, by being flexible and professional at all times.

Want to know what it's like to be a Patient Care Specialist 2 at AHF? Watch this quick video: Patient Care Specialist 2: Day in the Life!

AHF Commitment

We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.