Medical Assistant: Patient Care & Frontline Support

Warren Clinic, Inc.; Sand Springs (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Warren Clinic in Sand Springs, OK is seeking a Medical Assistant to assist providers with patient examinations, diagnostic procedures, treatments and care coordination to support effective delivery of patient care and satisfaction. The position involves direct provision of ancillary services or specialized knowledge essential to the role.

This role requires a high school diploma or GED and completion of an approved Medical Assistant program; one year of related clinical patient care experience

Qualifications

• Effective interpersonal, written and oral communications.
• Demonstrated patient care skills.
• Demonstrated PC skills.
• Effective organization of multi-task role.
• Understanding of healthcare delivery processes in the medical office.

Responsibilities

• Greets patients and expresses sensitivity to patient needs and condition.
• Assesses and documents general condition of patient including recording chief complaint, vital signs, weight, medications, social history and verifies symptoms and interventions in the patient medical record.
• Appropriately records services and diagnoses for accurate completion of encounter forms, requisitions, consent forms and advance beneficiary notices.
• Assists provider with patient examinations, procedures and treatments according to established protocols.
• Independently performs ancillary services including venipunctures, x-rays, etc. per protocols.
• Maintains medical records including preparation of charts, filing of correspondence and test results.
• Assists in coordination of care through messaging patient telephone calls, scheduling appointments, communicating prescription refills, etc. according to established protocols.
• Successfully uses the EMR and other computer applications to accomplish tasks according to policies and procedures.
• Tracks ordered or pending tests, procedures and referrals according to protocol.
• Administers medication orally and via intra-muscular injection as directed by physician order.
• Determines eligibility and obtains authorization for services.
• Schedules tests and appointments for referred services.
• Tracks referrals made for services.
• Promotes patient wellness by providing patient education as directed by the provider.
• Utilizes advanced clinical knowledge or experience to resolve patient questions and meet patient needs.
• Participates in quality initiatives and safety functions.
• Assists in identifying and ordering needed supplies.
• Remains informed and compliant with current Health System, Warren Clinic, OSHA and HIPAA policies and procedures.
• Maintains exemplary patient satisfaction and participates as an engaged team member.

Skills

Interpersonal skills

Written communication

Oral communication

Patient care

PC skills

Multitasking

Healthcare processes

Education

HS diploma or GED

Medical Assistant program

Job description

Warren Clinic in Sand Springs, OK is seeking a Medical Assistant to assist providers with patient examinations, diagnostic procedures, treatments and care coordination to support effective delivery of patient care and satisfaction. The position involves direct provision of ancillary services or specialized knowledge essential to the role.

This role requires a high school diploma or GED and completion of an approved Medical Assistant program; one year of related clinical patient care experience