Medical Assistant: Patient Care & Front Desk

CO064 Urgent Care Centers; Florida; Sur place; USD 25 000 - 34 000; Plein temps

Résumé du poste

Memorial Healthcare System in Pembroke Pines, FL, is seeking staff to perform routine clinical and administrative duties in support of the assigned area. The role involves patient assessment, documentation, discharge instructions, and coordination of care to ensure a high-quality patient experience.

Responsibilities include monitoring patient conditions, data entry, phlebotomy, telehealth setup, in-basket message management, and collaboration with physicians/nurses under supervision.

Qualifications

• Accredited Program (Required)
• BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART)
• BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART)
• BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART)
• BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE)
• BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS)

Responsabilités

• Follows-up on reported issues and assists with service recovery.
• Monitors and communicates changes in patient condition.
• Documents patient care provided.
• Provides discharge instructions and follows-up with patient as needed.
• Recognizes and seeks help in emergent situations.
• Performs basic diagnostic procedures and specimen collection, including phlebotomy, splint application, and procedural tray/room set-up.
• Performs administrative or clerical duties as assigned, including scanning, reception, scheduling, data entry, and patient registration.
• Rounds with patients in practice to ensure Excellent Patient Experience is met.
• Maintains equipment and medical supplies, including reordering, stocking, cleaning/disinfection per protocol, and troubleshooting.
• Maintains examination areas.
• Reviews patient charts to ensure imaging is available and all pertinent information is obtained to maximize appointment.
• Reviews and documents Social Determinants.
• Provides education and resources as needed.
• Under the supervision of physician, physician assistant, nurse practitioner or nurse, assists with performing patient assessments and treatments.
• Obtains and accurately documents patient vital signs, height and weight, takes brief history on current illness or injury, current medications, allergies, required screenings, and other pertinent information as appropriate.
• Activates My Chart Accounts.
• Ensures Telehealth connectivity for scheduled appointments and trouble shoots as needed.
• Manages and facilitates all in-basket messages and patient phone calls.

Description du poste

Memorial Healthcare System in Pembroke Pines, FL, is seeking staff to perform routine clinical and administrative duties in support of the assigned area. The role involves patient assessment, documentation, discharge instructions, and coordination of care to ensure a high-quality patient experience.

Responsibilities include monitoring patient conditions, data entry, phlebotomy, telehealth setup, in-basket message management, and collaboration with physicians/nurses under supervision.