Medical Assistant: Patient Care, EHR & Lab Support

Fountain Life; Orlando (FL); Hybrid; USD 54,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Total rewards package

STD & LTD insurance

Company holidays

Vacation & PTO

401k

Job summary

Fountain Life in Orlando is seeking a Medical Assistant to support longevity physicians and care teams. Under physician supervision, you will collect and document patient information, assist in care delivery, and coordinate diagnostics with an emphasis on accuracy and compliance.

You will handle electronic health records, lab processes, medication requests, and patient communication across Zoom, email, and phone.

Qualifications

• Associates degree required; CCMA/RMA preferred.
• 2 years of clinical experience in a physician’s office or ambulatory setting.
• CCMA or RMA certification preferred.

Responsibilities

• Documentation and filing of clinical records in the electronic health record.
• Assisting physician to capture and implement medical plans for members.
• Creating supplement orders through online dispensary.
• Management of prescription requests under the supervision of a physician and medication reconciliation.
• Collection of results from diagnostic laboratory portals.

Skills

Communication skills

Interpersonal skills

Team player

Verbal communication

Written communication

HIPAA compliance

Education

Associate degree

Certified or registered medical assistant

CCMA or RMA preferred

Job description

The Medical Assistant plays a pivotal role in delivering a seamless and personalized care experience. Working directly under the supervision of a physician, you will be responsible for collecting, documenting, and communicating accurate patient information, assisting in care delivery, supporting diagnostics, and ensuring regulatory and organizational compliance. You will also coordinate patient requests, manage lab processes, and help ensure that every interaction reflects the highest standard of service.

Key Responsibilities

• Documentation and filing of clinical records in the electronic health record.
• Assisting physician to capture and implement medical plans for members.
• Creating supplement orders through online dispensary.
• Management of prescription requests under the supervision of a physician and medication reconciliation.
• Collection of results from diagnostic laboratory portals.

In Center Skills:

• Lab draws
• Conducting Skin IO testing
• Performing EKGs
• Obtaining vital signs to include height and weight
• PNOE

Functional Expertise:

• Proficient in medical terminology.
• HIPAA compliance certification.
• Strong multi-tasking skills. Attention to details even under pressure.
• Time management skills with the ability to meet deadlines.
• Documentation management and ability to use electronic health records.
• Ability to work with strict confidentiality requirements, as well as utilize good judgment in the preparation and distribution of confidential information.

· Provide seamless support to members across all virtual communication channels (Zoom, email, text, WhatsApp, phone) with a strong emphasis on being highly accessible and responsive.

World-Class Hospitality Focus:

· Deliver exceptional, personalized hospitality experiences in every member interaction, ensuring a 21st-century service standard and maintaining Fountain Life's promise to surprise and delight members.

· Enhanced Technology and Virtual Tools:

· Leverage digital tools and platforms to provide efficient, high-touch service remotely, ensuring all virtual processes are intuitive, educational, and actionable.

· Expanded Responsibilities:

· Proactively address member concerns or inquiries with empathy and professionalism, demonstrating a commitment to resolving issues promptly and exceeding expectations.

People Skills:

• Excellent communication and interpersonal skills for strong customer relationships.
• Ability to work well in a team environment.
• Ability to communicate clearly and professionally through both verbal and written skills.

Education and Experience:

• Associates degree, and must be a certified or registeredmedicalassistance
• 2 years clinical experience in a physician’s office or ambulatory setting in lieu of degree/diploma
• CCMA or RMA preferred.

Fountain Life is an equal opportunity employer and values diversity at every level. We prohibit discrimination of any kind based on race, color, religion, gender, identity, sexual orientation, national origin, disability, age, or veteran status, in accordance with applicable laws.

• Please list experience and necessary skills, certifications, and required background in order to be successful in this role

What We Offer

• 100% Paid Medical Benefits for Employee + Dependents
• Competitive Total Rewards Package
• STD & LTD Insurance
• Company Holidays
• Generous Vacation + PTO Policy
• 401k

About Fountain Life

At Fountain Life, we are redefining healthcare by focusing on proactive, precision-based care that promotes longevity and optimal wellness. We are currently seeking an experienced and compassionate Medical Assistant to support our longevity physicians and integrated care teams—comprising nurses, nutritionists, health coaches, and care coordinators. This is a unique opportunity to be a part of a cutting-edge medical model designed to extend healthspan and detect illness before it strikes.

54,000 - 56,000 USD per year (Orlando Center)