Medical Assistant/Patient Care Coordinator (Outpatient), Full-time, Day Shift

Adventist Health; Simi Valley (CA); On-site; USD 34,000 - 41,000; Full time

Job summary

Adventist Health Simi Valley seeks a clinical support assistant to provide non-invasive, routine services under licensed supervision. You will greet patients, schedule appointments, gather demographics and billing details, and handle front-desk clerical tasks to keep the clinic running smoothly.

Under supervision, you may assist with vitals, basic testing, chart preparation, insurance verification, and referrals, ensuring accurate records and a positive patient experience in a busy primary care

Qualifications

• High School Education/GED or equivalent required.
• CMA/RMA or equivalent preferred; BLS required.
• Audiometry/vision training or CHDP certificate within six months preferred.
• Phlebotomy certificate preferred.
• BLS certification required by Adventist Health policy.

Responsibilities

• Greet and direct visitors and provide clerical support.
• Schedule patient appointments and obtain demographic/billing information.
• Verify insurance and assist with billing processes in computer systems.
• Prepare charts, process forms, and maintain department records.
• Maintain supplies, assist with basic patient tests, and coordinate referrals.

Skills

Clerical skills

Data entry

Patient communication

Medical terminology

Appointment scheduling

Education

High School Diploma or GED

Tools

EHR/EMR system

Billing software

Chart management

Job description

Job Description

Centered in beautiful Southern California, Adventist Health Simi Valley has been one of the area's leading healthcare providers since 1965. We are comprised of a 144-bed hospital, home care services and a vast scope of award-winning services located throughout Ventura County. Simi Valley is a suburban area nestled between an urban oasis and the stunning shores of the Pacific Ocean. Bordering Los Angeles allows hiking in the morning and attending film premieres in the evening.

Job Summary

Performs non-invasive, routine, technical support services under the specific authorization and supervision of a licensed physician, podiatrist, physician assistant, nurse practitioner or nurse midwife. Greets and directs visitors and provides clerical support including, but not limited to data entry, obtaining patient's signature for needed documents and/or consents forms, filing and answering phones. Schedules patient appointments. Obtains all necessary billing, insurance and other demographic information.

Job Requirements

Education and Work Experience:

• High School Education/GED or equivalent: Required

Licenses/Certifications

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) or equivalent combination of licensure and experience: Preferred
• Basic Life Support (BLS) Health Care Provider certification from approved vendor per AH policy: Required
• Successful completion of audiometry and vision training or have a certificate from CHDP within six months of hire.: Preferred
• Phlebotomy certificate: Preferred

Facility Specific License/Certifications

• Basic Life Support (BLS) certification from approved vendor per AH policy: Required

Essential Functions

• Sets up exam rooms and checks in patients. Maintains a patient recall system, including continuity of care log for lab tests, referrals and transfers. Obtains vital signs. Reports significant findings and pertinent patient observations to clinic physician. Performs venipunctures, audiometry and vision testing as ordered.
• Answers phone, takes messages and directs call to the appropriate person. Admits patients into clinic. Pulls charts, processes encounter forms, verifies insurance and patient information in computer. Makes appropriate updates, copies/scans insurance information for clinic registration. Prepares charts with appropriate forms necessary to complete the visit. Performs filing activities for department. Orders and maintains an adequate inventory of all office supplies and equipment. Identifies current status of patient's insurance, as well as range of benefits. Identifies and collects co-payments and limits of services for all patients.
• Prepares and completes referrals for patients, obtaining authorizations, and assisting patients and physicians with referral coordination as ordered. Completes and forwards all required information, charts, records, documents and/or films as requested. Requests previous patient records from medical records as needed. Maintains department records, reports, statistics. Provides appropriate forms to billing and other departments.
• Informs patients of any preparations needed for examination, and reminds them of their preparations at time of appointment confirmation. Obtains all necessary billing, insurance and other demographic information. Digitizes films from prior studies. Receives payment from attorneys for copying films or creating CDs. Coordinates the storage of films in the assigned storage area. Assists in scheduling appointments and making reservations for departmental needs such as classes, programs and in-services.
• Keeps waiting rooms neat, clean and organized. Communicates with those waiting. Monitors panels for alarms and reports to appropriate department. Provides coverage and/or assistance when necessary to maintain quality standards of the department. Compiles information for reports, manuals, handouts and meetings as needed.
• Performs other job-related duties as assigned.

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

About Us

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

JOB INFO

Job Identification : 71729
Job Category : Assistant
Posting Date : 2026-08-31T18:35:52+00:00
Job Shift : Day Shift
Locations :
Simi Valley, CA, United States
Assignment Category : Full-time regular
Pay Range : The estimated base pay for this position is $25.00 to $30.45. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.
Hiring Department : AHPN Simi Valley - Primary Care
Shift Length : 8 Hours