Medical Assistant / Patient Care Coordinator II, Infusion Treatment Area

Stanford Health Care; California (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Stanford Health Care is seeking a Patient Care Coordinator II to join their team in California. This full-time role involves varied day shifts, focusing on patient care, clinical administration, and maintaining clinic operations. The ideal candidate will bring a high school diploma or equivalent with medical assisting experience and certification. If you are committed to delivering exceptional patient care, this role offers a chance to be part of an innovative healthcare team dedicated to making a difference.

Qualifications

• High School Diploma or GED required.
• Certification as medical assistant preferred.
• At least one year of experience in a related role.

Responsibilities

• Perform patient care duties including measuring vital signs.
• Handle clinical administration and check-in/out process.
• Maintain clinic area and manage supplies.

Skills

Medical terminology

Customer service

Problem solving

Effective communication

Education

High School Diploma or GED equivalent

Medical assisting program certificate

Tools

Electronic health records (EHR)

Job description

1.0 FTE Full-time Day - 10 Hour shifts
R2548515 Onsite
107873002 ITA SBCC
Allied Health
SAN JOSE, 2589 Samaritan Dr, California

If you're ready to be part of our legacy of hope and innovation, we encourage you to explore our current job openings. Your best is waiting to be discovered.

Day - 10 Hour (United States of America)
Variable start times: 10 Hour shifts

A Brief Overview

The PCC II, as a foundational level, is expected to learn and apply job skills, policies, and procedures to complete moderate assignments and tasks. They should exercise judgment within defined guidelines to determine appropriate actions. The PCC II is responsible for facilitating smooth day-to-day clinic operations while developing the necessary skills to progress within our care delivery team.

What you will do

• Key responsibilities include but are not limited to:
• Clinical Expertise Development: Undertake work in assigned areas to develop the necessary expertise within a given specialty area or clinic.
• Record Keeping and Protocol Compliance: Complete disability paperwork, maintain temperature logs, follow assigned protocols, and ensure workplace safety and infection prevention within the role's scope.
• Patient Care: Perform patient care duties, including measuring vital signs, weight, height, rooming, drawing labs, assisting providers with medication reconciliation, and other special departmental tasks such as EKG, ear lavage, etc.
• Clinical Administration: Handle check-in/out, virtual rooming for providers, vaccine administration, point-of-care testing, and specimen collection.
• Clinic Maintenance: Manage weekly clinic preparation, clinic area stocking, medication, and supply ordering, and ensure timely completion of work assignments.
• Communication and Coordination: Handle patient phone calls, prescription refills, and clinic support operations, manage CRM/In-Basket, and serve as a liaison between the provider, the patient, and the staff.

Education Qualifications

• High School Diploma or GED equivalent AND one of the following:
• Certificate of completion or official transcript from a medical assisting program
• Completion of medical assistant training by a licensed physician or podiatrist
• Certification as medical assistant through a Medical Board of California – approved medical assistant certifying organization

Experience Qualifications

• At least one year of overall experience (Including external experience) Required

Preferred Knowledge, Skills and Abilities

• Knowledge of and ability to use and apply medical terminology in performing duties.
• Knowledge of coding and billing regulations.
• Knowledge of computer systems and software used in the functional area.
• Ability to speak and write effectively at a level appropriate for the job.
• Ability to solve problems and identify solutions.
• Ability to demonstrate customer service skills in interactions with all patients, families, and staff, including high volume and stressful situations.
• Ability to work independently as well as part of the patient care team.
• Ability to follow instructions and standard operating procedures.
• Familiarity with home health, practice care coordination, and clinical care skills.
• Business communication skills including effective speaking and writing, clear clinical reports.
• Ability to learn and update clinical knowledge regularly.
• Understanding of population health and disease concepts.

Licenses and Certifications

• Basic Life Support (BLS) from the American Heart Association

Principles for All Employees

Stanford Health Care commits to providing an exceptional patient and family experience, adopting C-I-CARE standards for all interactions. These principles include:

• Know Me: Anticipate needs to deliver effective care
• Show Me the Way: Guide patients to better health outcomes
• Coordinate for Me: Manage the complexity of care through coordination

Equal Opportunity Employer

Stanford Health Care values diversity and is committed to equal opportunity employment. We do not discriminate based on race, color, sex, sexual orientation, gender identity, religion, age, national origin, political beliefs, marital status, medical condition, genetic information, veteran status, disability, or perceptions thereof. We encourage all qualified individuals, including those with criminal convictions after assessment, to apply.

Base Pay Scale: Generally starting at $32.72 - $36.83 per hour. The final salary will be determined based on experience, education, and other factors. This scale does not guarantee a specific wage.