Medical Assistant - Pasadena

Wesley Health Centers - JWCH Institute, Inc.; Pasadena (CA); On-site; USD 42,000 - 63,000; Full time

Job summary

JWCH Institute, Inc is seeking a Medical Assistant to deliver efficient and compassionate patient care within our Los Angeles area clinics. You will support clinical tasks, patient intake, and accurate medical record maintenance under supervision.

The role emphasizes organization, attention to detail, and delivering high quality healthcare services. Responsibilities include assisting providers with examinations, taking vital signs, performing basic lab tests, venipuncture, immunizations, and

Qualifications

• High School Diploma or GED required.
• Graduation from an accredited Medical Assistant school with a current MA certificate.
• Verification of appropriate hours in approved Medical Assistant course to perform venipuncture.
• Current BLS certification from the American Heart Association.
• Two years’ experience in an ambulatory clinic preferred.
• Strong communication and interpersonal skills with patients and healthcare professionals.
• Ability to multitask and work efficiently in a fast-paced environment.
• Bilingual English/Spanish preferred.
• Valid CA Driver’s License and ability to travel to different sites.
• Vaccination against COVID-19 recommended.

Responsibilities

• Performs routine (noninvasive) patient care functions as prescribed by licensed personnel, following clinic policies within scope of education and responsibilities.
• Assists healthcare providers with patient examinations, procedures, and treatments.
• Escort patients to examination rooms and obtain vital signs, medical history, and chief complaints.
• Collects and records patient data including height, weight, BMI, temperature, pulse, respiration rate, blood pressure, pulse oximetry, and peak flow.
• Performs lab tests, including finger sticks, after training and competency verification.
• Performs venipuncture and PPD skin test placement; documents results and reports to provider/RN.
• Administers immunizations and medications per provider orders after verification by a licensed professional.
• Maintains examination rooms, ensures cleanliness and stocking of supplies.
• Documents patient information and treatment plans in EHR systems.
• Performs routine clerical tasks and schedules appointments.
• Files labs, X-rays, EKG results, and other documents after provider review.
• Maintains patient confidentiality at all times.
• Participates in staff meetings, quality improvement activities, and trainings.
• Adheres to safety and regulatory requirements to ensure a safe environment.
• Participates in safety and compliance trainings and applies learned practices.
• Identify, report, and help mitigate unsafe conditions or hazards.
• Practice AIDET patient communication framework in encounters and team discussions.
• Performs other duties as required.

Skills

Multitasking

Communication skills

Interpersonal skills

Bilingual English/Spanish

Education

High School Diploma or GED

MA certificate (accredited program)

Venipuncture training hours verified

Tools

BLS Certification

Job description

The Mission of JWCH Institute is to improve the health status and well-being of under-served segments of the population of Los Angeles Area through the direct provision or coordination of health care, health education, services, and research.

Position Description

Under the direct supervision of the Clinic Administrator and Supervisor, the Medical Assistant is responsible for providing efficient and compassionate patient care within our medical facility. Working closely with healthcare professionals, this position will assist with clinical tasks, patient intake, and maintaining accurate medical records. The Medical Assistant supports the provision of direct patient care within the regulatory scope of practice. The ideal candidate will possess strong organizational skills, attention to detail, and a passion for delivering high-quality healthcare services.

Principal Responsibilities

• Performs routine (noninvasive) patient care functions as prescribed by licensed healthcare personnel, following established clinic policies and procedures within the defined scope of education, training, and responsibilities.
• Assists healthcare providers with patient examinations, procedures, and treatments.
• Escorts patients to examination rooms and obtains vital signs, medical history, and chief complaints.
• Collects and records patient data, including height, weight, BMI, temperature, pulse, respiration rate, blood pressure, pulse oximetry, and peak flow measurements, according to established policies and procedures.
• Performs lab tests, including finger sticks, after appropriate training and verification of competency.
• Performs venipuncture and PPD skin test placement; documents result and reports findings to the provider or Registered Nurse.
• Administers immunizations and medications per provider orders after verification by a licensed healthcare professional.
• Applies and removes bandages and dressings.
• Prepares and maintains examination rooms, ensuring cleanliness and adequate stocking of supplies.
• Applies principles of aseptic technique and adheres to infection control policies and procedures.
• Provides patient education, including information on medications, treatments, follow‑up care, and self‑management goals under provider direction.
• Documents patient information, medical history, and treatment plans accurately in electronic health records (EHR) systems.
• Performs routine clerical functions, including answering and routing phone calls and scheduling appointments.
• Accurately files patient labs, X‑rays, EKG results, and other documents after provider review and sign‑off.
• Maintains patient confidentiality at all times.
• Participates in staff meetings, quality improvement activities, case conferences, and in‑service trainings
• Adheres to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors.
• Participate in required safety and compliance trainings and apply learned practices in daily work activities.
• Identify, report, and help mitigate unsafe conditions, incidents, or hazards in the workplace.
• Use equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards.
• Participate in JWCH’s customer service training called AIDET on an annual basis.
  • Demonstrate an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions.
  • Utilize the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes,
• Performs other duties and tasks as may be required or assigned.

Requirements

• High School Diploma or GED
• Graduation from an accredited Medical Assistant school with a current MA certificate
• Verification of appropriate hours in approved Medical Assistant course to perform venipuncture
• Current BLS certificate from the American Heart Association
• Two years’ experience in an ambulatory clinic preferred
• Strong communication and interpersonal skills with the ability to interact effectively with patients and healthcare professionals.
• Ability to multitask, prioritize responsibilities, and work efficiently in a fast‑paced environment.
• Bilingual (English/Spanish) preferred
• Possess a valid CA Driver’s License, clean driving record and able to travel to different sites.
• All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19.

Employee Benefits

At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes:

• Medical, Dental, Vision
• Monthly employer‑sponsored allowance for assistance with health premiums.
• Funded Health Savings Account (up to deductible) to assist with carrier‑approved medical expenses.
• Paid time off (vacation, sick leave) and 13 paid holidays.
• 401(k) Safe Harbor Profit Sharing plan.
• Mileage reimbursement.
• Short‑and long‑term disability plans (LTD/STD).
• Life insurance policy & AD&D, and more!

JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.