Medical Assistant

Wesley Health Centers - JWCH Institute, Inc.; Lancaster (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Safe Harbor Profit-Sharing plan

Mileage reimbursement

Short- and long-term disability plans

Paid time off and 13 paid holidays

Job summary

Wesley Health Centers - JWCH Institute, Inc. is seeking a Medical Assistant in Lancaster, California. The Medical Assistant provides essential clinical support and participates in direct patient care within the clinic.

Responsibilities include collecting and documenting patient data, administering immunizations, and ensuring operational efficiency. A high school diploma, completion of an accredited Medical Assistant program, and a minimum of 2 years in an ambulatory setting are required.

Qualifications

• Minimum of two years of experience in an ambulatory clinic.
• Verification of appropriate hours in an approved Medical Assistant course to perform venipuncture.
• Fully vaccinated against COVID-19.

Responsibilities

• Provides essential clinical support and direct patient care.
• Performs routine patient care functions as prescribed by licensed healthcare personnel.
• Administers immunizations and medications per provider's order.

Skills

Communication skills

Interpersonal skills

Multitasking

Bilingual (English/Spanish)

Education

High School Diploma or GED

Graduation from accredited Medical Assistant school

Current BLS certificate

Job description

Position Description

Under the direct supervision of the Clinic Administrator/Supervisor, the Medical Assistant is a vital member of our care team, responsible for providing essential clinical support. This position primarily assists in delivering direct patient care within the regulatory scope of practice. The Medical Assistant supports healthcare providers by preparing examination rooms and documenting patient information, ensuring smooth operations and optimal patient experiences. This position also upholds patient confidentiality, adheres to regulatory standards, and maintains the highest level of professionalism in healthcare delivery.

Principal Responsibilities

• Performs routine (noninvasive) patient care functions as prescribed by licensed healthcare personnel, following established clinic policies and procedures within the defined scope of education, training, and responsibilities.
• Collects and records patient data including height, weight, BMI, temperature, pulse, respiration rate, blood pressure, pulse oximetry, and peak flow measurement, according to established policies and procedures.
• Performs lab tests, including finger sticks, after receiving appropriate training and verification of competency.
• Administers immunizations and medications per provider's order after a licensed healthcare professional verifies the correct medication and dosage.
• Performs venipuncture and PPD skin placements, documents the measurement of the PPD skin test, and reports this information directly to the provider or Registered Nurse.
• Applies and removes bandages and dressings.
• Provides fluoride varnish treatment to patients ages 1 month to 20 years during wellness or medical visits, following approved protocols to prevent dental caries and support preventive health efforts.
• Applies principles of aseptic technique and infection control in accordance with established policies and procedures.
• Provides basic health information and education to patients following established protocols.
• Prepares examination rooms by ensuring cleanliness and stocking necessary supplies.
• Accurately documents patient information, medical history, and treatment plans in electronic health record (EHR) systems.
• Assists with patient education regarding medications, treatments, and follow‑up care.
• Coordinates referrals to specialists and diagnostic testing as needed.
• Ensures compliance with infection control protocols and maintains a safe, clean environment.
• Assists with administrative tasks such as scheduling appointments, answering phones, and verifying insurance information.
• Accurately files patients’ lab results, X‑rays, EKG results, and other documents after provider review and sign‑off.
• Participates in staff meetings, including quality improvement sessions, case conferences, and in‑service training.
• Participates in all safety programs, which may include assignment to an emergency response team.
• Completes required screening tools.
• Logs in to Cozeva and reviews what the patient is due for regarding HEDIS measures.
• Checks daily Rusetta tank.
• Adheres to all organizational safety policies, procedures, and regulatory requirements to ensure a safe environment for patients, staff, and visitors.
• Participates in required safety and compliance trainings and applies learned practices in daily work activities.
• Identifies, reports, and helps mitigate unsafe conditions, incidents, or hazards in the workplace.
• Uses equipment, tools, and supplies safely and responsibly in accordance with organizational and regulatory standards.
• Maintains awareness of infection control, occupational health, and emergency preparedness procedures appropriate to the role.
• Performs other duties and tasks as required or assigned.
• Participates in JWCH’s customer service training called AIDET on an annual basis.
• Demonstrates an understanding of AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank You) to apply in patient encounters or team discussions.
• Utilizes the AIDET communication framework to communicate with patients and team members in a manner that reduces patient anxiety, increases patient compliance, and improves clinical outcomes.

Requirements

• High School Diploma or GED.
• Graduation from an accredited Medical Assistant school with a current MA certificate.
• Minimum of two years of experience in an ambulatory clinic.
• Verification of appropriate hours in an approved Medical Assistant course to perform venipuncture.
• Current BLS certificate from the American Heart Association or American Red Cross.
• Strong communication and interpersonal skills, with the ability to interact effectively with patients and healthcare professionals.
• Ability to multitask, prioritize responsibilities, and work efficiently in a fast‑paced environment.
• Bilingual (English/Spanish) preferred.
• Fully vaccinated against COVID‑19, as recommended for all JWCH and Wesley Health Centers workforce members.

Employee Benefits

• Medical, Dental, Vision.
• Monthly employer‑sponsored allowance for assistance with health premiums.
• Funded Health Savings Account (up to deductible) to assist with carrier‑approved medical expenses.
• Paid time off (vacation, sick leave) and 13 paid holidays.
• 401(k) Safe Harbor Profit‑Sharing plan.
• Mileage reimbursement.
• Short‑ and long‑term disability plans (LTD/STD).
• Life insurance policy, AD&D, and other related benefits.

JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.