Medical Assistant - Pain Management & Patient Care

Neurological Institute of Interventional Pain Management; Monroe (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

401(k) matching

Competitive salary

Training & development

Great Work Environment

Job summary

NeuroInterventional Pain Management (NIPM) seeks a Medical Assistant to join our busy interventional pain office. You will prepare for patient visits, assist with routine tasks alongside medical staff, and help track tests and lab results to keep patients informed about their care.

You will also help manage medical supplies, set up equipment, and sanitize rooms. Experience in a medical office and strong customer service are valued; training is provided.

Qualifications

• Excellent customer service and attention to detail.
• Experience in medical office settings preferred; training provided.

Responsibilities

• Prepare the patient for their visit with the doctor by escorting patients to exam rooms, collecting vital signs, such as blood pressure, pain score and other applicable data
• Answer phones and field questions about medical issues, identifying visit needs
• Assist providers with basic medical care and procedures, including pre-op and post-op needs
• Assist providers in procedures, which may include working with x-ray, suture removal, IV discontinuation, and sterile field preparation
• Track lab results, call in prescriptions, and handle basic medical office duties
• Clean instruments and equipment after use, including use of autoclave
• Administrative duties may include check-in/check-out for appointments, including collecting payments and scheduling appointments
• Communicating with insurance companies and pharmacies, including prior authorizations for medications
• Preparing and sending medical record requests to referring physicians, attorneys and insurance companies
• Patient education of medications, procedures and instructions for pre and post-op

Skills

Excellent customer service skills

Strong attention to detail

Job description

NeuroInterventional Pain Management (NIPM) seeks a Medical Assistant to join our busy interventional pain office. You will prepare for patient visits, assist with routine tasks alongside medical staff, and help track tests and lab results to keep patients informed about their care.

You will also help manage medical supplies, set up equipment, and sanitize rooms. Experience in a medical office and strong customer service are valued; training is provided.