Medical Assistant Orthopedics

Banner Health; Tucson (AZ); On-site; USD 25,000 - 39,000; Full time

Job summary

Banner Health in Tucson, AZ is seeking a Medical Assistant for the PBC UC- NH Orthopedics-Clinic. The role involves patient rooming, transcription, handling messages, suture removal assistance, and basic wound care under provider supervision.

The MA will join a supportive team with a career ladder to MA2 or Certified Casting Medical Assistant. Coverage locations may include multiple Banner Health clinics.

Qualifications

• High school diploma or GED; completion of an accredited medical assisting program.
• Uncertified Medical Assistant may be hired up to 12 months to obtain certification; certification required thereafter.
• Basic computer skills and ability to operate medical software.
• Excellent interpersonal and communication skills.
• Ability to manage multiple priorities in a fast-paced clinical setting.

Responsibilities

• Prepare patient for exam by taking vital signs and documenting symptoms.
• Assist providers with exams and minor procedures; take BP, temp, respiration; perform phlebotomy and EKG; act as chaperone.
• Coordinate patient care including referrals, authorizations, scheduling and reporting test results to patients.
• Provide clerical support with medical records, labs, authorizations and billing information.
• Maintain a clean, functional environment; disinfect equipment and follow OSHA guidelines.
• Monitor inventory including medications and immunizations.
• Develop and maintain effective communication with patients and staff; support team within scope of PM.
• Complete onboarding/orientation activities, including simulation training as needed.
• Work under direct supervision of providers; prioritize data from multiple sources to support patient care.

Skills

Computer skills

Interpersonal communication

Multi-tasking

Education

High school diploma/GED

Accredited Medical Assisting Program

Tools

EMR software

Scheduling software

Job description

Primary City/State:

Tucson, Arizona

Department Name:

PBC UC- NH Orthopedics-Clinic

Work Shift:

Day

Job Category:

Clinical Care

Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you.

The MA will be responsible for rooming patients, transcribing orders, work phone messages, help with suture removal and minor wound care, and assist the provider with caring for the patient. This is a fun team, and there are fantastic providers as well as a career ladder for Medical Assistants to become an MA2 or Certified Casting Medical Assistant.

Location: 265 W. Ina Rd. For coverage, may occasionally have to travel to our locations at 2800 E. Ajo Way Suite 200, 707 N. Alvernon suite 205, or 1555 E. River Rd.

Hours: Monday- Friday, 7:30a-5:30p start and end time may vary slightly within the hours of 7 am - 5:30 pm

University Medical Center Tucson PBCs Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting ground breaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program.

POSITION SUMMARY

This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience. Possible Restriction in Cerner- Can do everything but place orders, prescription refill.

CORE FUNCTIONS

1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.

2. Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.

3. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.

4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.

5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.

6. Monitors inventory including medication, immunizations (e.g. expired medications/equipment and recalls).

7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts. Follow any project within scope established by PM or supervising MA.

8. This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.

9. This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician’s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Knowledge as normally obtained through graduation from an Accredited Medical Assisting Program. Completion of an approved medical assistant training program as defined by state regulations.

An Uncertified Medical Assistant will be placed in this position up to, but no more than 12 months from date of hire in order to obtain certification. Certification must be completed from one of the following agencies: Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).

Certification for BLS is required.

Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability