Medical Assistant Primary Care Pediatrics

Banner Health; Tucson (AZ); On-site; USD 38,000 - 56,000; Full time

Job summary

Banner Health’s PPA-Ina-Clinic in Tucson is seeking a Medical Assistant to support clinicians and nursing staff. The role involves patient rooming, basic procedures, EMR charting, and clerical duties within a day shift, Monday–Friday, 8am–5pm.

The MA will assist with procedures, coordinate referrals and scheduling, maintain clinical rooms, and ensure accurate billing documentation. Arizona-specific certification requirements apply.

Qualifications

• High school diploma or GED; completion of an approved medical assistant training program.
• Active Medical Assistant Certification is required; certification must meet Meaningful Use requirements.
• BLS certification required.
• Strong computer skills and ability to work with medical software; excellent communication.

Responsibilities

• Prepares patient for exam by taking and recording vital signs and documenting chief complaint.
• Assists providers with exams and minor in-office procedures; performs phlebotomy, EKGs, and related tasks.
• Coordinates patient care: referrals, pre-certifications, scheduling, test results communication.
• Clerical support: medical records, labs, authorizations, and billing-related documentation.
• Maintains clean, stocked exam rooms; disinfects equipment and follows sterilization guidelines.
• Orders supplies and manages medications and recalls as directed.
• Promotes effective communication with patients and staff; participates in onboarding and simulation training.
• Interacts with providers, staff, and external contacts to ensure coordinated patient care.

Skills

Interpersonal communication

Computer skills

Prioritization

Education

High school diploma/GED

Medical assistant training program

Medical Assistant Certification

BLS Certification

Tools

EMR software

Scheduling software

Job description

Primary City/State:

Tucson, Arizona

Department Name:

PPA-Ina-Clinic

Work Shift:

Day

Job Category:

Clinical Care

Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you.

Tucson is set in a Sonoran Desert valley surrounded by five mountain ranges. Boasting an average 350 sunny days a year and warm dry air, the climate is ideal for year‑round outdoor recreation. Tucson offers one‑of‑a‑kind experiences for those interested in outdoor adventure and nature, heritage and culture, arts and attractions, golf and original Southwest‑inspired dining.

The MA will be responsible for rooming patients, EMR charting, admin duties such as message pools, right fax, paperwork, assisting LPNS, RNS and Providers with procedures‑workflows, chart prepping, clinic assignments, cleaning rooms, stocking rooms, vaccine administration, etc.

Schedule: Full‑time, Monday through Friday 8am to 5pm (No nights, weekends, or holidays)

Banner University Medical Group is our nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson. Our 1,100-plus clinicians provide primary and specialty care to patients at highly ranked Banner – University Medical Centers and dozens of clinics while providing mentorship to more than 1,200 residents and fellows. Our practice values and encourages the three‑part mission of academic medicine: research, education and excellent patient care.

POSITION SUMMARY
This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

CORE FUNCTIONS

1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient’s condition to the clinician.
2. Assists providers with exams and minor in‑office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.
3. Coordinates and manages patient care including pre‑certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.
4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X‑Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.
5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer’s recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
6. Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).
7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.
8. This position will complete all necessary on‑boarding/orientation activities, including simulation training, as needed or directed.
9. This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician’s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Completion of an approved medical assistant training program as defined by state regulations.

Active Medical Assistant Certification is required. Certification or additional training must meet the requirements for Meaningful use. BLS certification required. Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).

Requires strong computer skills, including the ability to work with medical software. Requires exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred.

Additional related education and/or experience preferred.

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