Medical Assistant, Orthopedics

0400 Mass General Brigham Medical Group, Inc.; Salem (NH); On-site; USD 47,000 - 52,000; Full time

Job summary

Mass General Brigham at Tuscan Village is a state-of-the-art healthcare center dedicated to providing world-class, patient-centered care in a convenient and welcoming setting.

As part of the renowned Mass General Brigham system, this facility offers a wide range of services, including primary care, specialty care, imaging, and outpatient procedures, all designed to meet the evolving healthcare needs of the community.

Qualifications

• Education: High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred.
• Licenses and Credentials: BLS Certification and CMA/National Certification preferred.
• Experience: Direct MA experience or medical field work 1-2 years required.

Responsibilities

• Take vital signs and document patient information.
• Schedule appointments and manage patient flow.
• Assist with onboarding and support Orthopedics team activities.
• Explain procedures and prepare supplies for providers.

Skills

BLS Certification

Certified Medical Assistant

Medical Office Experience

Education

High School Diploma or Equivalent

Associate's Degree Medical Assisting

Job description

Site: Mass General Brigham Medical Group, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Mass General Brigham at Tuscan Village is a state-of-the-art healthcare center dedicated to providing world-class, patient-centered care in a convenient and welcoming setting. As part of the renowned Mass General Brigham system, this facility offers a wide range of services, including primary care, specialty care, imaging, and outpatient procedures, all designed to meet the evolving healthcare needs of the community. Located in the vibrant Tuscan Village development in Salem, NH, the center combines cutting-edge medical expertise with a seamless patient experience, ensuring high-quality care close to home. We are seeking a full-time, 40 hour Medical Assistant to support our Orthopedics team located in Tuscan Village Salem, NH (30 Tuscan Boulevard). The shifts for this role rotate between 8:30am-5:00pm and 7:30am-4:00pm.

Summary

The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Essential Functions

• Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
• Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and check expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Responsibility for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Qualifications

• Education: High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred. Can this role accept experience in lieu of a degree? No.
• Licenses and Credentials: Basic Life Support [BLS Certification] - Various Issuers preferred. Certified Medical Assistant [National Certification] - Various Issuers preferred.
• Experience: Direct MA experience or medical field work 1-2 years required.

Additional Job Details

Remote Type: Onsite
Work Location: 30 Tuscan Boulevard
Scheduled Weekly Hours: 40
Employee Type: Regular
Work Shift Day (United States of America)
Pay Range: $22.75 - $24.94/Hourly
Grade: 3

Benefits

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

0400 Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Competency Framework

• Combat disease.
• Hold a hand.
• Help people.
• Impact the world.

Company Culture

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.