Medical Assistant Orthopedic Clinic - Pleasant Prairie and Mt. Pleasant

Advocate Aurora Health; Pleasant Prairie (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Medical Assistant to join their team in Pleasant Prairie. This role involves preparing patients for exams, assisting healthcare professionals with procedures, and ensuring smooth clinic operations. The ideal candidate will possess strong communication and technical skills, along with a commitment to providing excellent patient care. Join a supportive team that values your contributions and offers opportunities for growth in a dynamic healthcare environment.

Qualifications

• Completion of an accredited Medical Assistant program or 2 years of experience.
• Basic Life Support (BLS) certification required within 45 days.

Responsibilities

• Prepares and rooms patients for exams, obtaining vital signs and health info.
• Assists with procedures and administers routine medications under supervision.

Skills

Communication Skills

Interpersonal Skills

Technical Skills

Customer Service

Computer Skills

Education

GED or High School Equivalency Diploma

Medical Assistant Program

Tools

Electronic Medical Records

Job description

Department:

02408 AMG Pleasant Prairie - Surgery: Orthopedics

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

30

Schedule Details/Additional Information:

Monday 7:30am-3:30pm, Tuesday 7:30am-3:30pm, Wednesday off, Thursday 7:30am-3:30pm, and Friday 7:30am-3:30pm.

Major Responsibilities:

• Prepares and rooms the patient for exam by obtaining vital signs and gathering/documenting/updating pertinent health information (i.e., chief complaint, allergies, and/or medications). Monitors and completes Clinical Integration/Quality Improvement measures with notification to clinician for opportunities within their scope.
• Performs laboratory procedures (e.g., strep test, wound culture, specimen collection) using principles of aseptic technique and standard precautions/infection control guidelines.
• Assists the Physician/Advanced Practice Professional (APP) with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, colposcopy, etc.
• Administers routine medications, under Physician/APP orders or approved standing orders/protocols, including immunizations, antibiotics, vitamins, and topical agents.
• Follows through with necessary procedure or test requests, pre-approved care algorithms, new appointment times, and referrals. Refers questions to Registered Nurses and Physician/APC as appropriate and relays information back to the patient as directed.
• Communicates effectively with Physician/APP and other team members to ensure smooth clinic flow and provides accurate, timely information to patients.
• Performs basic and advanced clinical support tasks based on specialty and competencies, such as removal of sutures and staples, laboratory procedures, phlebotomy, EKG, spirometry, Holter monitor application, prescription refills, etc., under supervision.
• Demonstrates knowledge to provide age-appropriate care, understanding growth and development principles, assessing patient data, and interpreting information to meet age-specific needs.

Licensure, Registration, and/or Certification Required:

• Basic Life Support (BLS) certification issued by the American Heart Association (AHA) within 45 days, unless exempted by department leadership.

Education Required:

• GED or High School Equivalency Diploma.
• Completion of an accredited Medical Assistant program or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.

Experience Required:

• No prior experience required.

Knowledge, Skills & Abilities:

• Ability to perform routine and complex technical skills within Medical Assistant scope after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport with patients, team members, and physicians.
• Proficient in computer skills, including keyboarding, navigating Windows OS, and using electronic medical records.
• Strong customer service skills to support a positive patient experience.

Physical Requirements and Working Conditions:

• Must be able to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Ability to lift up to 35 pounds without assistance; for heavier lifts, use patient handling equipment with another team member when available.
• Assessments on a case-by-case basis for unique patient handling situations.
• Must have functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
• Exposure to hazards such as mechanical, electrical, chemical, blood, and body fluids; protective clothing and equipment are required as needed.
• Operate all necessary equipment for the job.

This job description covers the general nature and level of work expected. It is not exhaustive, and other duties may be assigned as needed.