Medical Assistant - Orthopaedics (Alma)

MyMichigan Health; Midland (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

MyMichigan Health is seeking a Medical Assistant to provide high-quality patient care under direct supervision. The role involves patient assessment, documentation, and coordination of care, ensuring compliance with health regulations. The ideal candidate will possess strong interpersonal skills and a commitment to patient education.

Qualifications

• Excellent interpersonal skills needed to communicate effectively.
• Knowledge of medical office policies and procedures.
• Experience in a physician clinic setting preferred.

Responsibilities

• Responsible for patient assessment and care.
• Triages calls and schedules urgent/emergent appointments.
• Assists provider with examinations and procedures.

Skills

Interpersonal Skills

Critical Thinking

Education

High School Diploma or GED

Job description

Summary

*Eligible for a $2,500 Sign On Bonus for a two year commitment!*

Under direct supervision of the provider,willbe responsible for patient assessment and care, and maintaining appropriate documentation. This position must have basic knowledge of specialty and/or primary care andableto assess, plan, implement and evaluate care for patients. This position is responsible for coordinating care to assure high quality, compassionate patient care is provided. They will maintain and oversee patients at the office locations and will act as the liaison with other organizations and departments. This position may be required to order all medical, pharmacy supplies, and office supplies to manage patient care. They will assure compliance with all the policies/procedures ofMyMichiganHealth and follow Occupationalsafetyand Health Administration (OSHA) guidelines, Clinical laboratory Improvement Amendments (CLIA) regulations, and all appropriate regulatory agencies. They will coordinate with and train any new employees, students and float staff as required. The clinical person will provide patient education, assist with specialty care modalities, symptom management, be available for emergencies, monitor for compliance and the effects of care management with high risk patients, educate on prescriptions and teach the patient and family the reasons for the medication and side effects, coordinate and ensure continuity of care with other providers. Also,mayperform general office duties (keyboarding, filing, telephone, computer and office equipment) as needed. The expectations outlined in this job description may vary slightly depending on the practice in which you are assigned. Your immediate supervisor will be able to clarify your responsibilities for you.

Responsibilities

(30%)*Triages all calls, schedules daily urgent/emergent add-ons, receives and relays test results. Supports, directs and refers patients forconsultsand/or testing and insurance pre-certification and documentation.

(30%)*Greets patients and/or family, performs routine pre-examination procedures including vital signs, assessing and recording objective and subjective data concerning presenting condition. Updates and maintains an accurate patient record byperformingbut not limited to, orders reconciliation, secure messaging (if available) and other tasks as assigned. Performs medication reconciliation, enters allergy reaction type, processes refills within the scope of their certification.

(20%)*Assists provider with examinations and procedures.

(20%)*Prepares and cleans the patient area, sets up equipment, cleans and facilitates room set up after a procedure. Disposes of contaminated supplies and sterilizes medical instruments.

OTHER DUTIES AND RESPONSIBILITIES

Providescompletepatient assessment as indicated within the scope of the practice.

Performs patient care measures including injections, minor dressing changes, and obtaining blood specimens.

In somepracticesmay be requiredto,demonstrate competency to assist with procedures such as, but not limitedtoelectrocardiogram (EKG), Pulmonary Function Test (PFT), Ankle Brachial Pressure Index (ABI), and Non-stress Test (NST).

Assistsin maintaining a clean and safe environment for patients and co-workers.

If applicable, maybe required to travel to satellite clinics.

Understands necessary computer functions in the office setting: MAPS, MCIR Practice Management, Electronic Medical Records, LIS, Emageon, dictation systems, and any other necessary programs to assist providers and staff.

Demonstrates critical thinking for patient management.

Maintains a high level of confidentiality and ensurespatient’srights in accordance with proper procedures and in compliance with HIPAA (Health Insurance Portability Accountability Act).

May be asked to perform clerical duties – filing out insurance forms, correspondence, arranging hospital admission, answering the telephone, updating/filing patient’s medical records.

Orders supplies and medications.

Maintains a system for accurately documenting andcoding,in the medical record as appropriate and per policy.

Participate inannualreview for quality and completeness as necessary.

Provides for the age specific needs of the population served according to department standards and policies/procedures as evidenced by observation, documentation and peer feedback.

Performs other related duties as assigned.

MyMichiganHealth is atechnology drivenorganization and employees need to demonstrate competency in Microsoft Windows.

An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Certifications and Licensures

BLS - Basic Life Support RequiredWithin 3 months of hire or transfer

MA CERT - Medical Assistant Required

As required by Medicare and Medicaid Services (CMS) to be employed through MyMichiganHealthall Medical Assistants must possess one of the following activecertification/licensure:

• Registered Medical Assistant (RMA) through American Medical Technologist (AMT)
• Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA)
• OR equivalent Medical Assistant Credential such as (Certified Clinical Medical Assistant CCMA, etc.). Prefer completion of a Medical Assistant program through an accredited organization.
• Medical First Responder, Emergency Medical Tech Basic/Specialist, orParamedicthoughthe State of Michigan. Registered Radiologic Technologist throughAmericanRegistry of Radiologic Technologists (ARRT).

Required Education

Education:High School Diploma or GED

Other Information

EXPERIENCE, TRAINING AND SKILLS

Excellent interpersonal skillsneededto communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.

Mandatory Occupational Safety and Health Administration (OSHA) training must be done annually according to the Exposure Control Plan.

Knowledge of medical office policies, practices and procedures as normally acquired through three to five years working in the health care system or similar setting.

Previous experience in a physician clinic settingpreferred.

PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS

Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.

Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.

Isable to move freely aboutfacilitywith or without an assisted device and must be able to perform the functions of the job as outlined in the job description.

Overallvision and hearingisnecessary with or without assisteddevice(s).

Frequently required to sit/stand/walk for long periods of time.

Mayrequire frequent posturalchangessuch as stooping, kneeling or crouching.

Some exposure toblood bornepathogens and other potentially infectious material.

Must followMyMichiganHealthblood bornepathogen and TB testing as required.

Abilityto handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

Overall dexterity isrequiredincluding handling, reaching, grasping, fingering and feeling.

Mayrequire repetition of these movements on a regular to frequent basis.

Physical Demand Level:Light.Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.

Equivalent Experience and Other Comments (Education)