Medical Assistant Ortho Tech, Orthopedics - Somersworth

Wentworth-Douglass Physicians Organization (WDP); Somersworth (NH); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a dynamic healthcare team as a Medical Assistant/Orthopedic Tech, where you will play a crucial role in patient care and orthopedic support. This position offers a unique opportunity to work alongside skilled professionals, providing essential services such as casting, wound care, and patient education. You'll thrive in a collaborative environment, ensuring patient comfort and safety while managing diverse responsibilities. If you have a passion for healthcare and a commitment to excellence, this role is perfect for you. Embrace the chance to grow professionally while making a meaningful impact on patients' lives.

Qualifications

• Completion of an Orthopedic Tech program and certification within 1 year.
• Medical Assistant Certification with 5 years of ortho casting experience.

Responsibilities

• Assist physicians in orthopedic care and perform surgical dressing changes.
• Educate patients on proper hygiene with DME and respond to their questions.
• Document all work in the electronic medical record and manage inventory.

Skills

Patient Care

Orthopedic Casting

Wound Care

Patient Education

Electronic Medical Records

Education

Orthopedic Tech Program Completion

Medical Assistant Certification (CMA/RMA)

Tools

Electronic Medical Record Systems

Job description

We are seeking a full-time, 40-hour Medical Assistant/Orthopedic Tech to join our team! As true partners to our nurses and providers, our Medical Assistant/Ortho Techs work autonomously to the top of their education and certification levels while also functioning as part of a collaborative team.

1. Responsibilities include:
   • Escort patients to exam rooms and complete intake.
   • Apply, adjust, and remove casts, soft goods, and braces for upper and lower extremities.
   • Assess patient comfort related to casts, braces, and dressings, and assist with comfort measures.
   • Gait training with the use of crutches.
   • Educate patients on proper hygiene with DME.
   • Assist physicians/physician assistants in orthopedic care as needed.
   • Perform surgical dressing changes and wound care, including removal of staples and sutures.
   • Document all work in the electronic medical record.
   • Clean and restock exam rooms, manage inventory, and maintain equipment.
   • Respond to patient questions via portal and return calls with instructions.
   • Answer phones courteously and take accurate messages.
   • Attend meetings, trainings, and participate in committees as requested.
   • Engage in professional development through educational programs.
   • Work in different departments and sites as needed.
   • Perform additional duties such as drawing injections, post-op and wound care, etc.
2. Schedule:

• Practice hours are Monday-Friday, 8:00am to 5:00pm. The schedule is staggered based on practice needs.
• May require cross-coverage at the Orthopedic Walk-In Clinic, operating Monday-Friday 8:00am-8:00pm and Saturdays 8:00am-1:00pm.
• Flexibility to work early hours, evenings, and weekends on a rotating basis is encouraged.
• Employees may be asked to float to other departments within the WHP system during staffing shortages or other circumstances.

Qualifications

We seek candidates with not only relevant skills but also positive attitudes, emotional intelligence, and genuine passion for this work.

Education

• Completion of an Orthopedic Tech program and certification or registration within 1 year of hire.
• Or, Medical Assistant Certification (CMA)/Registration (RMA) with 5 years of ortho casting experience plus certification or registration within 1 year of hire.

Experience

• Required: 1-3 years of related patient care experience.
• Preferred: 1-3 years in orthopedics, including 6 months as an Ortho Tech.

Licensure and Certifications

• Orthopedic Technologist Certified (OTC) or Registered Ortho Tech (ROT) within 1 year of hire.
• BLS certification (AHA or ARC) within 3 months of hire.

Wentworth-Douglass Hospital is an Equal Opportunity Employer. We embrace diverse skills, perspectives, and ideas. All qualified applicants will receive consideration without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, or other protected status. We are committed to providing reasonable accommodations for individuals with disabilities throughout the application and employment process.