Medical Assistant or Nursing Assistant $22 Hourly

Developmental-Disability-Center-of; Omaha (NE); On-site; USD 30,000 - 42,000; Full time

Job summary

DDCN is seeking a Medical Assistant or Nursing Assistant to provide both administrative and clinical services to patients in accordance with DDCN policies.

The role includes scheduling appointments, documenting accurately, handling lab results, and assisting RN with procedures while maintaining a high level of customer service under pressure.

Qualifications

• Demonstrates professional telephone and interpersonal communication.
• Performs accurate, legal, and ethical documentation.
• Schedules procedures/diagnostic testing as delegated by RN.

Responsibilities

• Schedules and monitors patient appointments.
• Performs general office duties as needed.
• Completes Prior Authorization requests for medications and equipment.
• Abstracts lab results from outside facilities.
• Assists with chart preparation.
• Orders clinic and office supplies to ensure adequate inventory.
• Ensures equipment is functioning and ready to use.

Skills

Customer service

Attention to detail

Typing

Time management

Education

Medical assistant certification or nursing assistant training

Tools

Microsoft Word

Excel

Access

Outlook

Multi-line phone system

Job description

DDCN is looking for a Medical Assistant or Nursing Assistant who is responsible for providing both administrative and clinical services to patients in accordance with DDCN protocols, policies and procedures.Responsibilities:Schedules and monitors patient appointments.Performs general office duties based on department needs.Demonstrates professional telephone and interpersonal communication techniques.Performs accurate, legal, and ethical documentation.Schedules procedures/diagnostic testing as delegated by RN.Completes Prior Authorization request for medications and equipment.Abstracts lab results from outside facilities.Contacts patients and families of normal lab results as delegated by RN.Assists with chart preparation.Orders clinic and office supplies to ensure adequate inventory by anticipating area usage and needs.Takes appropriate action to ensure equipment is functioning and ready to use.Utilize interpersonal skills with both internal and external customers in the daily performance of duties.KNOWLEDGE, SKILLS AND ABILITIESAbility to provide excellent customer service.Ability to pay close attention to detail.Skill in typing and usage of computer.Good time management and creative thinking skills to enhance the customer experience.Must have effective verbal, written communication skills and interpersonal skills.Must be able to perform a variety of duties, often changing from one task to another of a different nature, without loss of efficiency or composure, and be able to perform under stressful conditions when confronted with multiple requests, demonstrating prioritization skills.Knowledge of basic office equipment including a multi-line phone system.Knowledge of Microsoft Word, Word, Excel, Access, and Outlook.