Medical Assistant or LPN - ENT Clinic

MHM Support Services; Washington; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy Washington ENT Clinic is seeking a compassionate Medical Assistant (MA) or Licensed Practical Nurse (LPN) to support providers in a fast-paced outpatient setting. You will deliver direct care, document in the EHR, and help coordinate care and referrals with a patient-centered approach.

The ideal candidate demonstrates strong communication, teamwork, and attention to detail while adhering to safety and privacy guidelines. Training pathways and a supportive team culture are emphasized.

Qualifications

• MA: High school diploma or equivalent; MA Clinic Academy training required.
• LPN: Current state license; maintain licensure per Board requirements.
• BLS certification or within 30 days of hire; ACLS/PALS/PEARS may be required.
• Ability to perform routine clinical tasks within scope of practice.

Responsibilities

• Room patients, obtain vital signs and histories.
• Assist with examinations, procedures, and treatments.
• Administer medications and injections within scope.
• Document accurately in the EHR.
• Coordinate care, referrals, and follow-up.
• Educate patients on treatments and care plans.
• Maintain exam rooms and equipment; ensure safety and confidentiality.
• Collaborate with providers, nurses, and staff.

Skills

Strong communication

Interpersonal skills

EHR proficiency

Multitasking

Outpatient procedures knowledge

Education

High school diploma or equivalent

LPN license in state

BLS certification

MA Clinic Academy training

Tools

EHR systems

Job description

Find your calling at Mercy! Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care.

Position Details: Medical Assistant or LPN Mercy Washington ENT Clinic

Position Summary

We are seeking a compassionate and patient-focused Medical Assistant (MA) or Licensed Practical Nurse (LPN) to join our clinic team. This position provides direct patient care and clinical support to providers while helping ensure efficient day-to-day clinic operations. The ideal candidate will demonstrate excellent communication skills, attention to detail, and a commitment to delivering exceptional patient care in a fast-paced outpatient setting.

Essential Duties and Responsibilities

• Room patients and obtain vital signs, medical histories, and medication information.
• Assist providers with examinations, procedures, and treatments.
• Administer medications, injections, and treatments within scope of practice.
• Document patient information accurately in the electronic health record (EHR).
• Coordinate patient care activities, appointments, referrals, and follow-up care.
• Provide patient education and support regarding treatments, medications, and care plans.
• Maintain exam rooms, supplies, and clinical equipment.
• Follow infection prevention, safety, and confidentiality guidelines.
• Collaborate effectively with providers, nurses, and other healthcare team members.
• Perform other duties as assigned to support clinic operations.

Minimum Qualifications

• Education: Medical Assistant (MA): High school diploma or equivalent required. New hires must attend and successfully complete MA Clinic Academy training.
• Licensure LPN: Current Licensed Practical Nurse (LPN) license in the state where nursing duties are performed. Must maintain licensure and meet all State Board of Nursing requirements.
• Certifications: Basic Life Support (BLS) certification or successful completion within 30 days of hire.
• Additional certifications may be required based on department or specialty area: ACLS (Advanced Cardiac Life Support) PALS (Pediatric Advanced Life Support) PEARS (Pediatric Assessment, Recognition and Stabilization) S.T.A.B.L.E. Six Assessment & Care Modules other unit-specific certifications as required.

Experience

• Medical Assistant: No previous experience required.
• LPN: New graduate or experienced LPN candidates encouraged to apply.

Skills, Knowledge, and Abilities

• Strong verbal and written communication skills.
• Excellent interpersonal and patient service skills.
• Proficiency with EHR systems and clinical documentation.
• Ability to multitask and adapt in a fast-paced healthcare environment.
• Knowledge of outpatient clinical procedures and medical equipment.
• Strong attention to detail and organizational skills.
• Commitment to patient-centered care and teamwork.
• Ability to maintain patient confidentiality and comply with all privacy regulations.
• Demonstrates awareness and sensitivity to diverse patient populations and needs.

Preferred Qualifications

• Medical Assistant: Graduate of an accredited Medical Assistant program. One year of outpatient, ambulatory, or clinic experience preferred.
• Licensed Practical Nurse: IV Certification within one year of hire preferred.

Why Mercy?

• Medical coverage.
• Dental coverage.
• Vision coverage.
• Paid time off.
• Tuition support.
• Matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters.

At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.