Medical Assistant - On Call

Golden State Dermatology; Mountain View (CA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Disability insurance

401K matches

Job summary

Golden State Dermatology is seeking a per diem staff member in Mountain View, CA to support clinical and front-desk activities. You will prepare treatment rooms, review patient histories, and assist during dermatology procedures while maintaining records and supporting the office workflow.

The role emphasizes patient care, attention to detail, and teamwork in a fast-paced dermatology environment.

Qualifications

• Customer service orientation and patient-first approach.
• Experience in dermatology, healthcare, or aesthetics is preferred.
• Familiarity with insurance carriers (Medicare, commercial, HMO) is advantageous.
• Experience with EMR systems such as EClinicalWorks or EMA.

Responsibilities

• Prepare exam and treatment rooms with instruments and supplies.
• Ensure treatment rooms are cleaned and stocked at the end of the day.
• Review patient history, visit reason, medications, and notes in EMA.
• Ensure MIPS information is completed in the medical record.
• Assist with scheduling of tests and treatments for patients.
• Assist dermatology providers during surgical and cosmetic procedures.
• Support front desk by answering phones and scheduling patients.
• Perform autoclave spore testing and maintain maintenance records.
• Check medication expiration dates and manage biopsy records.

Skills

Customer service

Patient-centered mindset

Dermatology experience

Healthcare knowledge

Tools

EClinicalWorks

EMA

Job description

Job Details

Job Location: Mountain View GSM - MOUNTAIN VIEW, CA 94040
Position Type: Per Diem
Salary Range: $21.00 - $26.00 Hourly

Golden State Dermatology is a physician-led and owned dermatology group rapidly expanding across California, with over 37 locations. We are a leading medical, surgical, and cosmetic dermatology group specializing in skin, hair, and nail conditions, Mohs micrographic surgery for the treatment of skin cancer, surgical and non-surgical cosmetic skincare, anti-aging, body contouring, and plastic surgery.

Responsibilities

• Preparing exam and treatment rooms with necessary instruments and supplies.
• Ensures all treatment rooms are cleaned and stocked at the end of the workday.
• Reviewing patient history, visit reason, medications, and patient understanding of procedures, and make notes in EMA.
• Ensuring MIPS information is consistently and accurately completed in the medical record.
• Assisting with scheduling of patient's tests and treatments.
• Assisting dermatology providers during surgical procedures, such as excisions, Mohs surgery, and cosmetic dermatology procedures.
• Providing support to the front desk by answering phones, scheduling patients, and assisting staff in determining the need for reception assistance once all back-office duties are addressed.
• Cleaning and performing spore testing on the autoclave, following scheduled maintenance, and keeping accurate records.
• Checking the expiration dates on medications and samples, maintaining records of date checks. Keeping the biopsy book, slides, and pathology reports up to date, and recording results in patient charts.
• Processing prescription refills in accordance with established procedures. Ensuring authorization for prescriptions as needed.
• Consistently demonstrates responsibility in managing the pathology and culture log.
• This role will involve substantial multitasking and task management to ensure timely completion of all responsibilities. Additional job duties may be assigned by the Practice Manager based on the practice's needs.
• Your main goal is to ensure exceptional service for our patients, making them feel welcome, comfortable, and well-cared for during their visit. Your attention to detail, compassionate approach, and dedication to patient satisfaction will significantly contribute to the overall success of our clinic.

Helpful but not required skills to have:

• Customer service skills or a patient-centered mindset
• Previous Dermatology, healthcare, or aesthetics experience
• Knowledgeable with insurance carriers (i.e., Medicare, commercial, HMO)
• EClinicalWorks, EMA, or other EMR software

Exciting Perks:

• 40% off products and procedures, as well as the ability to participate in free annual injectable events
• Comprehensive medical, dental, and vision benefits
• Company paid short and long-term disability as well as life insurance
• Safe Harbor 401K matches up to 4%
• Flex spending accounts and commuter benefits
• Employee Assistance Program (EAP) counseling for the stresses of everyday life
• Exclusive discounts for theme parks, attractions, hotels, concerts, and movie tickets.
• Employees accrue PTO from their first day of employment. Additionally, employees who work over 20 hours in a pay period are eligible for 9 paid holidays.
• Pet insurance to cover the healthcare needs of all your pets

GSD strongly encourages employees to receive the COVID-19 primary series vaccination.

Golden State Dermatology participates in the E-Verify program. E-Verify is a free, web-based system that allows employers to confirm their employees’ eligibility to work in the United States. It does this by comparing information from an employee’s Form I-9, Employment Eligibility Verification, to records from the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA).

Golden State Dermatology is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants for employment and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.