Medical Assistant - Olivet - Requisition #758574

Infor; Marshall, Northern (MI, KY); Hybrid; USD 35,000 - 45,000; Full time

Job summary

Infor in Marshall, MI is seeking a Clinical Assistant to support providers and patients under supervision. You will greet patients, escort them to exam rooms, and collect vitals, histories, and specimens as directed to ensure smooth clinic flow.

You will also assist with exams, implement orders, administer immunizations or medications as directed, and manage registration, referrals, and scheduling with a strong focus on patient-centered care and service.

Qualifications

• Active BLS certification within three months of hire.
• Registered or Certified Medical Assistant or Licensed Practical Nurse in Michigan.
• Commiserate combination of education and experience as deemed appropriate by HR and ABR-OE upon hire.

Responsibilities

• Greet and escort patients to exam rooms.
• Measure and record vitals.
• Document medical histories in the EMR.
• Prepare patients for examination/procedure and ensure patient flow.
• Assist provider and nursing staff as directed.
• Implement medical orders safely.
• Collect specimens and label, administer immunizations and medications as directed.
• Maintain rooms, equipment and supplies and uphold standard precautions.
• Answer phones and handle inquiries.
• Schedule appointments, process referrals and prior authorizations.
• Register patients and ensure proper documentation and registration steps.
• Provide patient-centered care and customer service.

Skills

Interpersonal skills

Customer service

Medical office experience

EMR/EHR proficiency

Education

BLS Certification within 3 months

Registered/Certified Medical Assistant or LPN in Michigan

Tools

EMR/EHR systems

Job description

Job Summary

: Under direct supervision of a provider performs a variety of clinical and administrative tasks while striving to offer perfect care every time to patients. Clinical duties include greeting and escorting patients to the exam room, measuring and recording vitals, collecting, and recording medical and medication histories, preparing patients for examination/procedure, assisting the provider as directed and ensuring efficient clinic patient flow. Additional duties include specimen collection with accurate labeling and prescriptions as directed by the provider. Maintains equipment and supplies. Administrative duties include answering telephones, scheduling appointments, accurate patient registration, processing referrals and prior authorizations. Maintain focus on patient centered care and customer service.

Essential Functions:

• Consistently use an outward mindset and put forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives.
• Obtains and records vital signs, height and weight, medical and medication history.
• Documents all medical information appropriate and accurately in the EMR. Sends records to Health Information Management, as needed.
• Prepares patients for examination/procedure and ensures patient flow.
• Assists provider and nursing staff as guided.
• Implement medical orders in a safe and proper manner.
• Collects specimens and properly labels, administer immunizations and medication via various routes (IM, SQ, Oral, Nasal), as directed by the provider.
• Maintains rooms, equipment and supplies to uphold standard precautions.
• Answers telephones ensuring to handle customer inquiries promptly and appropriately.
• Schedules appointments, process referrals and prior authorizations.
• Registers patients, ensuring accuracy, collection and scanning of proper documents, and all required registration steps are followed.
• Provides patient centered care and customer service.

Minimum Qualifications

: Qualified candidate will have an active American Heart Association or American Red Cross Basic Cardiac Life Support (BLS) Certification within three (3) months of hire and hold one of the following:

• Registered or Certified Medical Assistant or
• Licensed Practical Nurse in the State of Michigan or
• Commiserate combination of education and experience as deemed appropriate by Human Resources and ABR-OE Credential upon hire.

Knowledge, Skills & Abilities

: Experience in a medical office or similar setting required. Must possess interpersonal skills sufficient to deal effectively and courteously with a diverse group of patients, doctors, internal callers, and other healthcare personnel, while maintaining strict medical ethics. Successful completion of registration or certification in an accredited Medical Assistant program preferred. Demonstrated knowledge of medical assistant competencies, computers, and EHRs. Patient access knowledge preferred. PCMH experience is a plus.

Working Conditions: Potential travel to other offices aiding in relief and/or provider schedules.

Potential exposure to blood/body fluids and contagious disease.

Physical Requirements:

Constantly stand, walk, reach, see/visual acuity, handle/grasp/feel, talk/hear, taste/smell. Frequently sit, reach, push/pull, bend/twist, stoop/kneel/crouch. Lift /carry 1 to 50+ lbs.

Marshall, 200 N. Madison, Marshall, MI 49068