Medical Assistant - Springfield Twsp OBGYN- Full Time - Days

The Christ Hospital Health Network; Cincinnati (OH); On-site; USD 32,000 - 45,000; Full time

Job summary

The Christ Hospital Health Network is seeking a Medical Office Assistant to provide clerical and clinical support in a fast-paced clinic environment in Cincinnati.

You will assist physicians, manage EMR documentation, review charts, coordinate patient flow, and handle scheduling, referrals, and pre-authorizations while maintaining confidentiality and compliance.

Ideal candidates have 1–2 years of medical office experience, strong computer skills, and BLS certification.

Qualifications

• High school diploma or equivalent required; an associate degree is preferred.
• 1–2 years of prior medical office experience.
• Proficient in EMR and scheduling systems; strong computer skills.
• Excellent verbal and interpersonal skills; able to interact with diverse patients.
• Travel to other physician offices as needed may be required.

Responsibilities

• Maintain patient flow during clinic hours and document reviews in EMR.
• Prepare patient charts for visits by scanning and reviewing medical records.
• Refill and pre-authorize medications; coordinate with patients, pharmacy, and insurer.
• Answer calls, schedule appointments, check-in/out patients, and process pre-certifications.
• Maintain a safe, confidential environment and adhere to legal regulations.

Skills

Microsoft Excel

EMR proficiency

Scheduling systems

Verbal communication

Education

High school diploma or equivalent

Associate Degree preferred

Tools

EMR system

Scheduling software

Job description

Provides clerical and clinical office support. Assists in examination and treatment of patients under the direction of a physician.

Responsibilities

Maintains patient flow during clinic hours. Documents review of systems; measures vital signs such as pulse rate, respirations, blood pressure, weight and height (see Appendix A for specifics); updates past and current medical, social and family history; reviews medications and updates medication list at each visit. Correctly records patient information in the electronic medical record (EMR).

Prepares patient charts in EMR for visits by scanning, abstracting, and reviewing to ensure that all diagnostic test results, hospital reports and other medical records necessary to help the physician care for the patient are in the patient’s chart. Accesses and navigates websites or calls outside facilities to obtain necessary information.

Refills medications and pre-authorizes medications including communicating with the patient, pharmacy, or insurance company as needed to complete the task. Maintains recording of patient samples and other medications and disposes expired medications. Prepares treatment rooms for examination of patients; maintains clean, fully supplied exam rooms. Completes patient assistance paperwork/requests as needed.

Obtains pertinent medical information from patients to facilitate medical decision making per specific office protocol procedures. Returns calls as needed. Responds to MyChart as needed. Works in-baskets, daily workflow logs, and work queues in EMR/Practice Management system. Answers incoming calls, schedules appointments, checks‑in and out patients, and completes pre‑certifications for prescriptions, procedures, and surgeries as needed.

Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complying with legal regulations. Maintains patient confidence and protects operations by keeping patient care information confidential. Understands and adheres to the legal responsibilities and requirements with the medical assistant role. Seeks knowledge and understanding of quality measures and patient experience.

Qualifications

Knowledge and Skills: Please describe any specialized knowledge or skills, which are required to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position.

Education: High school diploma or equivalent required. Associate Degree preferred.

Years of Experience: 1–2 years of prior relevant medical office experience in a clerical role.

Required Skills and Knowledge: Excellent computer skills (Microsoft Outlook, Excel, EMR and scheduling systems) required. Strong verbal and social skills to facilitate working respectfully with patients, physicians, visitors, co‑workers, and drug reps in person or by telephone required. Ability and willingness to travel to other physician offices as requested or needed.

Licenses & Certifications

BLS certification required.