Medical Assistant - MNPS Clinics

Vanderbilt University Medical Center; Nashville (TN); On-site; USD 32,000 - 45,000; Full time

Job summary

Vanderbilt Health is seeking a blended Front Desk/Medical Assistant to support Metro Nashville Public Schools patients and providers. The role includes check-in/out, scheduling, phone calls, message capture, and obtaining vitals, with venipuncture and vaccine administration as needed.

You'll work in a team-focused environment that values compassionate patient care and efficient service, contributing to a culture of excellence in health care delivery.

Qualifications

• Graduate of an approved discipline specific program.
• Candidates may obtain MA certification within 120 days.
• Experience with patient check-in/out and scheduling.
• Comfort with venipuncture and vaccination administration.

Responsibilities

• Assist with front desk responsibilities and medical assisting tasks.
• Provide service to patients and providers during check-in/out.
• Schedule appointments and manage inbound/outbound calls.
• Capture messages, obtain patient intake and vitals, venipuncture and vaccines.

Skills

Front desk duties

Medical assisting

Patient communication

Vital signs

Phlebotomy

Vaccination administration

Education

Graduate of an approved discipline specific program

Tools

EHR systems

EPIC

Job description

Discover Vanderbilt Health

With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization

Admin Support

Job Summary

We serve the Metro Nashville Public Schools teacher and staff population. This is a blended role that combines front desk and medical assistant duties. Job scope to include providing service to patients and providers during patient check-in/out, scheduling appointments, inbound and outbound phone calls, capturing messages, obtaining patient intake and vitals, venipuncture, and administering vaccines.

Position Hours

• M 6:30a-5p Madison
• Tu 6:30a-5p Madison
• W 7:30a-6p Two Rivers
• Th OFF
• F 7:30a-6p Bransford

Locations

• MNPS Bransford Clinic
  2694 Fessey Court
  Nashville, TN 37204
• MNPS Madison Clinic
  306 West Old Hickory Boulevard
  Madison, TN 37115
• MNPS Two Rivers
  2995 McGavock Pike
  Nashville, TN 37214

MA certification organizations recognized by Vanderbilt Health as well as the website link to see information on their certification process:

• AMT (America Medical Technologists) - https://www.americanmedtech.org/Medical-Assistant
• AAMA (American Association of Medical Assistants) - https://www.aama-ntl.org/cma-aama-exam
• NCCT (National Center for Competency Testing) - https://www.ncctinc.com/certifications/ma
• NHA (National Health Career Association) - https://www.nhanow.com/certifications/clinical-medical-assistant
• Can sit for exam if they have 12 months of patient care experience.
• NAHP (National Association for Health Professionals) - https://nahpusa.com/nrcma

Consideration may be given to candidates that can obtain certification within 120 days, in accordance with state guidelines

Our clinical and nursing support roles are at the center of all we do, helping us be the world leader in advancing personalized health. We support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. We support each other and encourage excellence among all who are part of our workforce.

Core Accountabilities

• Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers.

Core Capabilities

Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day‑to‑day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Work Experience

Relevant Work Experience

Experience Level

Less than 1 year

Education

Graduate of an approved discipline specific program

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.