Medical Assistant - Mercy MS Clinic - Springfield

IHA; Springfield (MA); On-site; USD 44,634,000 - 74,787,000; Full time

Job summary

Trinity Health Of New England is seeking a full-time Medical Assistant/Scribe to support our Springfield area practice. You will prepare exam rooms, escort patients, collect essential information for the medical record, and document findings in charts to assist physicians.

The role requires a high school diploma or equivalent and at least six months of related work experience; an Associate’s Degree in Medical Assistance is preferred, with national MA certification a plus.

Qualifications

• High school diploma or equivalent.
• Minimum of six months related work experience.
• Knowledge of medical assisting; Associate’s Degree preferred; national MA certification a plus.

Responsibilities

• Prepares exam and treatment rooms and prepares patients for examination and treatment.
• Obtains pertinent history and documents in the medical record; serves as scribe between patient and physician.
• Processes lab/diagnostic results and notes in patient charts; coordinates communication with providers.
• Coordinates patient flow and assists front office with scheduling and reception tasks.

Skills

6 months experience

Education

High school diploma or equivalent

Associate’s Degree in Medical Assistance (preferred)

Job description

Description

Prepares patients for office visits; performs tasks including escorting patient to treatment room, obtaining pertinent patient information for medical record, and documenting information in patients’ chart. Processes patient telephone calls and correspondence for the practice. Organizes and prioritizes duties to optimize efficiency and promote positive patient outcomes. Scribes information on a regular basis.

Employment Type

Full time

Shift

Day Shift

Position Purpose

This person is responsible for preparing patients for office visits, performing tasks including escorting patient to treatment rooms, obtaining pertinent patient information for medical records, and documenting information in patients’ chart. The Colleague will also be responsible for processing patient telephone calls and correspondence for the practice, organizing and prioritizing duties to optimize efficiency and promoting positive patient outcomes.

What You Will Do

• Prepares exam and treatment rooms. Prepares patients for examination and treatment. Ensures patient is given appropriate clothing in preparation for the expected physical exam or minor surgeries
• Obtains pertinent history, enters into the medical record including chief complaint, medical and surgical history, allergies, medications, and appropriate review of systems, and takes/documents patient vital signs. In treatment rooms, serves as a scribe between patient and physician, documenting all relevant information.
• Processes and files all lab/diagnostic test results, correspondence, clinical notes in patients’ chart after they have been reviewed by the physician. Assures accurate and complete documentation on patient records and notifies providers and other departments of diagnostic testing results.
• Coordinates patient flow in the office. Collaborates with receptionist to make certain that patients are seen in a timely and efficient manner. Assists front office personnel by answering the telephone, scheduling patient appointments, and other tasks as needed.

Minimum Qualifications

• High school diploma or equivalent required
• Minimum of six (6) months of related work experience is required
• Knowledge of medical assisting normally associated with obtaining an Associate’s Degree in Medical Assistance is preferred, National Certification as a Medical Assistant a plus

Pay Range

$18.00 - $26.10

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Position Highlights And Benefits

• Day shift
• Great benefits effective day 1!
• Competitive pay

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.