Medical Assistant (Mental Health)

Penobscot Community Health Care; Brewer (ME); On-site; USD 36,000 - 48,000; Full time

Job summary

Penobscot Community Health Care is seeking a compassionate Medical Assistant to join the Brewer Medical Center integrated care team. You will support providers, manage charts, prep patients, and assist during visits, contributing to high-quality mental health care.

The role emphasizes empathy, teamwork, and adherence to clinical standards within a mission-driven nonprofit. Training and BLS certification are required, with opportunities to grow within the organization.

Qualifications

• High school diploma or equivalent required.
• Evidence of Medical Assistant training or MA certification.
• Current or within-2-weeks BLS/CPR certification required.
• Initial and maintained MA certification is encouraged and supported.

Responsibilities

• Assist providers with patient care, treatments and clinical decisions to ensure quality visits.
• Conduct chart reviews, manage medication refills, and support pre-visit planning.
• Room patients, prepare exam spaces, administer medications and vaccines, draw blood, and process labs under provider direction.
• Support adherence to quality standards and improve clinic workflows.

Skills

Empathy

Communication

Clinical judgment

Education

High school diploma or equivalent

MA certification or completed training

BLS/CPR certification within 2 weeks

Job description

Are you a Medical Assistant with a passion for supporting individuals on their mental health journey? At PCHC, we’re looking for a compassionate, empathetic Medical Assistant to join our integrated care team at Brewer Medical Center. In this role, you’ll play a vital part in delivering high-quality care and support to patients seeking mental health services. You’ll work side‑by‑side with dedicated teams of providers in a collaborative environment where every role makes a difference. If you’re ready to make a meaningful impact and grow in a mission‑driven organization, we’d love to hear from you—apply today!

Schedule:

Full-Time, Monday-Thursday, (Fridays + Weekends OFF)

• Monday - 7am to 5:30pm
• Tuesday - 6:45am to 5:15pm
• Wednesday - 7am to 5:30pm
• Thursday - 6:45am to 5:15pm

Highlights of the Position:

• Compassionate, Collaborative Care – Demonstrate empathy, strong communication, and sound clinical judgment while supporting patients and the care team.
• Direct Provider Support – Assist providers with patient care, treatments, and clinical decision‑making to ensure smooth, high‑quality visits.
• Clinical Desktop & Chart Management – Conduct chart reviews, manage medication refills, and support pre‑visit planning and other clinical requests.
• Patient Preparation & Procedures – Room patients, maintain exam spaces, administer medications and vaccines, draw blood, and process labs under provider direction.
• Quality & Compliance – Support adherence to quality standards and help implement best practices across the clinic.
• Patient & Team Engagement – Collaborate across clinical and administrative teams to enhance patient experience and clinic workflows while ensuring patients feel heard and respected.

Join PCHC's nationally recognized non‑profit organization:

• Federally Qualified Health Center offering integrated Medical Home Model
• Collegial professional atmosphere with informed leadership
• Flexible schedules supportive of work/life balance
• Competitive compensation and generous benefits
• PCHC provides comprehensive, patient‑centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more!

Required:

• High school diploma or equivalent required.
• Evidence of Medical Assistant training including all the essential job functions, knowledge, skills, and abilities listed here in this job description, or MA Certification required.
• Will have up‑to‑date training and certification in Healthcare Provider Basic Life Support issued by American Heart Association, American Red Cross, or American Health & Safety Institute. Must obtain within 2 weeks if not current at hire.
• Initial and maintained Certification is highly encouraged and supported.

Preferred:

• Graduate of an accredited program for Medical Assistants, or CMA- Certification by the AAMA, or RMA- Certification by the AMT, or CCMA- Certification by the NHA. Or prepared to certify within 60 days of hire.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.