Overview
We're hiring a full-time Medical Assistant/Receptionist to support our Dermatology Institute team across our Newnan and LaGrange, Georgia offices.
This is a hybrid clinical and front office position ideal for someone who enjoys variety in their day and is comfortable supporting both patient care and administrative responsibilities. The Medical Assistant/Receptionist will work alongside our providers and clinical team while also assisting with front desk coverage, patient check-in/check-out, scheduling, phones, and other reception duties as needed.
Candidates should be comfortable transitioning between Medical Assistant and Front Desk responsibilities based on the needs of the office each day and providing a positive, professional experience for patients throughout their visit.
Dermatology experience and Certified Medical Assistant (CMA) credentials are preferred but not required.
Schedule
- Monday & Tuesday: LaGrange, GA | 8:00 AM - 5:00 PM
- Wednesday & Thursday: Newnan, GA | 8:00 AM - 5:00 PM
- Some Fridays: 8:00 AM - 12:00 PM
Reliable transportation and the ability to work at both office locations are required.
Responsibilities
Medical Assistant Responsibilities:
- Room patients and prepare them for examination by the provider
- Obtain and document patient medical history, medications, and reason for visit
- Assist providers during examinations, procedures, biopsies, and other dermatologic treatments
- Prepare examination rooms, instruments, and supplies
- Perform phlebotomy and specimen collection as needed
- Provide wound care instructions and patient education
- Document patient information accurately in the electronic medical record
- Clean, disinfect, and restock examination rooms
- Support providers and clinical staff with additional patient care needs throughout the day
Front Desk/Reception Responsibilities:
- Greet and check patients in and out in a friendly and professional manner
- Answer incoming phone calls and assist patients with questions or route calls appropriately
- Schedule and confirm patient appointments
- Verify and update patient demographic and insurance information
- Collect copays, deductibles, and other patient payments
- Maintain accurate patient records and documentation
- Assist with incoming faxes, medical records, and other administrative tasks
- Communicate effectively with clinical staff to help maintain efficient patient flow
- Provide coverage and support wherever needed to ensure a positive patient experience
Qualifications
Required
- High school diploma or GED
- Comfort performing both clinical Medical Assistant and front desk/reception responsibilities
- Ability to reliably commute between the LaGrange and Newnan office locations
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- Ability to multitask and work effectively in a fast-paced clinical environment
- Basic computer skills and comfort learning electronic medical record and scheduling systems
Preferred
- Certified Medical Assistant (CMA) credential
- Completion of a Medical Assistant or Certified Nursing Assistant (CNA) program
- Bachelor's degree in a pre-med, pre-physician assistant, or related healthcare field
- 1-2 years of recent Medical Assistant or clinical patient care experience
- Previous dermatology experience
- Experience assisting with biopsies, excisions, sutures, cryotherapy, or cosmetic procedures
- Experience using an EMR
Physical Requirements
- Ability to stand and walk for extended periods throughout the workday
- Frequent bending, reaching, twisting, balancing, and repetitive movements
- Frequent use of hands and fingers for clinical procedures and documentation
- Ability to communicate effectively with patients, providers, and team members
- Ability to lift, carry, push, or pull up to 30 pounds
- Ability to safely handle medical supplies, instruments, and office materials
Benefits
Benefits are available to employees working 30 or more hours per week and include:
- Medical, dental, and vision insurance
- Company-paid Basic Life and AD&D insurance
- Short-term disability
- Long-term disability
- Voluntary life insurance for employees, spouses, and children
- Critical illness insurance
- Hospital indemnity insurance
- Paid time off (PTO)
- Paid holidays
- 401(k) retirement savings plan
- Employee discounts on cosmetic dermatology services and skincare products