Medical Assistant - Medical Group Robb

Renown Health; Reno (NV); On-site; USD 35,000 - 45,000; Full time

Job summary

Renown Health is looking for a Medical Assistant in Reno, Nevada. The role includes assisting healthcare providers with front and back office duties, coordinating patient care, and ensuring compliance with medical standards. Preferred candidates have multi-physician office practice experience and relevant certifications. This position requires proficiency in English and involves direct patient interaction. Benefits include working with a patient care team in a dynamic medical environment.

Qualifications

• Must have working-level knowledge of the English language, including reading, writing, and speaking.
• Multi-physician office practice experience highly preferred.
• Current State of Nevada license for Office Laboratory Assistant or relevant certification required.

Responsibilities

• Assist providers in front and back office procedures.
• Coordinate patient test results and overdue health maintenance topics.
• Assist with application, medication, and fitting of orthopedic devices.

Skills

Multi-physician office practice experience

Patient education

Vital signs monitoring

Professionalism and diplomacy

Education

High school diploma or equivalent

Tools

Fluoroscopy machine

Job description

Position Purpose

The Medical Assistant is accountable for assisting the providers in front and back office procedures. The incumbent has the added responsibility of providing a direct liaison between provider and patient, making certain that any patient questions or concerns have been addressed by the appropriate provider. This position may float to various sites within the health system.

Medical Assistants working in a Medical Home medical practice setting will be an integral part of the patient's care team. They will work side‑by‑side with other members of the patient’s care team, including healthcare providers and nurses. In these settings they will be required to do more during the rooming process, from reviewing medications to goal setting to patient education. They will also be expected to assist with tracking and coordinating patient test results, reminding patients of overdue health maintenance topics, and assisting other members of the Medical Home Care Team in delivering optimal patient‑centered care.

Nature and Scope

The Medical Assistant is responsible for assisting the provider in back office duties, including but not limited to: escorting the patient from the waiting room to the examination room promptly; taking vital signs as per guidelines; maintaining examination room stock; documenting all patient communications; preparing lab specimens for processing; completing necessary referral forms and obtaining authorizations for referrals and keeping records of same; scheduling patients for tests; placing and receiving phone calls in order of importance and filing into patient charts to become part of the permanent record; and administering treatments and medications per provider order in accordance with established policies.

Challenges to this position are delivery of patient care complicated by new techniques, paperwork, changing department and hospital policies, increased information available on each patient and fluctuations in staffing.

The incumbent must demonstrate the knowledge and skills necessary to provide care based on physical, motor/sensor, psychosocial and safety appropriate to the age of the patient served and meet the standards of quality as measured by the unit/department age‑specific competency standard.

The incumbent uses professionalism and diplomacy when interacting with patients of all ages, their families, physicians, physician office staff and other health care providers in accurately collecting demographic, clinical and financial information in person or via telephone interviews.

This position will keep abreast of all standards to assure compliance with federal, state and local regulatory agencies and ensure compliance with third‑party reimbursement requirements.

For Department 530244, 515284, and 515322 Only

The position requires a fundamental knowledge of technical work with orthopedic bracing and casting related activities. Responsible for application, medication, repair and fitting with a wide variety of casts, splints, and braces to all areas of the body.

• Apply appropriate casts/splints per physician or practitioner direction using appropriate casting/splinting materials with the body in the appropriate position.
• Fit casts, splints and braces to ensure maximum comfort and avoid unnecessary pressures.
• Trim, split, remove casts as required.
• Adjust braces to physician specification.
• Perform documentation and patient education related to cast, splints or braces.
• Provide cast care and brace instructions.
• Fit and instruct on crutches and other mobilization aids.
• Prepare, stock and clean exam rooms per MA requirements.
• Stock exam rooms, inventory specialty items and initiate reorder of supplies as needed.
• Maintain tools and equipment.
• Setup fluoroscopy machine for care provider use.
• Contact vendors about brace orders.
• Coordinate with patients to assist in completing workups.
• Complete forms prior to physician review.

Assistance in Operating Room, Inpatient units and Emergency room.

• Assist physician with application of splints, casts and braces as needed.
• Modify or split casts as needed.
• Instruct patients on cast care, brace/splint application and care.

This position does provide patient care.

Disclaimer

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Minimum Qualifications

Requirements - Required and/or Preferred

• Education: Must have working‑level knowledge of the English language, including reading, writing, and speaking English.
• Experience: Multi‑physician office practice experience highly preferred. CMA, RMA, CCMA, NCMA, NRCMA, EMT 1 or completion of an Externship (with leadership approval) preferred.
• License(s): Current State of Nevada license for Office Laboratory Assistant or Certified Laboratory Assistant or an application must be submitted within 90 days of employment (excludes departments: 200279, 200280, 200282, 200305, 200317, 200386, 200399, 200410, 200415, 515316, 515317, 530279, 530285, 530288, 530308, 530317, 530367, 530396, 530399). Failure to apply for and/or receive license within 90 days will result in discharge.
• Certification(s): Current AHA BLS or ability to obtain within 90 days of employment required. Some positions may require DOT and Non‑DOT drug testing certifications. Employee will have 90 days from date of hire to obtain and maintain certification. Preferred certifications include:
  • Certified Clinical Medical Assistant (CCMA) – NHA
  • Clinical Medical Assistant Certification (CMAC) – AMCA
  • Certified Medical Assistant (CMA) – AAMA
  • National Certified Medical Assistant (CMA) – NCCT
  • Nationally Registered Certified Medical Assistant (NRCMA) – NAHP
  • Registered Medical Assistant (RMA) – AMT or AAH
  • National Registry of Emergency Medical Technicians (NREMT)
  • State of Nevada EMT certification – basic, advanced, paramedic
• Computer / Typing: Must possess, or be able to obtain within 90 days, the computer skills necessary to complete online learning requirements for job‑specific competencies, access online forms and policies, complete online benefits enrollment, etc.