Medical Assistant / Medical Front Office

NextCare

Plano (TX)

On-site

USD 36,000 - 48,000

Full time

14 days+

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Benefits offered by this job

Medical

Health savings account

Dental

Vision

Life insurance

Long term disability

Paid time off

401(k) Plan

Job summary

NextCare Urgent Care seeks a proactive Medical Assistant to support providers with exams, take vitals, and handle front-office duties in a fast-paced setting. The role involves administering medications, blood draws, and basic procedures, while maintaining compliance with safety and lab policies.

You will work closely with clinicians in a team-focused environment, ensuring smooth patient flow and high-quality care across our Plano clinics.

Qualifications

Must assist providers with exams and patient care under supervision.
Proficient in EMR/EHR and infection control policies.
Strong teamwork and communication in a fast-paced urgent-care setting.

Responsibilities

Assists provider with exams and patient vitals.
Administers medications per policy and provider direction.
Performs blood draws and urine collection for testing.
May perform splinting, casting and wound care.
Ensures patient flow and front desk operations run smoothly.

Skills

Patient care

EMR/EHR proficiency

Teamwork

Communication

Education

High school diploma or equivalent

Approved Medical Assistant program

Tools

EMR/EHR systems

Job description

NextCare Introduction

NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 165 urgent care clinic locations, we offer exceptional, affordable care to patients across the country. At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success.

What We Are Looking For

NextCare Urgent Care is looking for an energetic and enthusiastic Medical Assistant that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority.

Primary Responsibilities

The Medical Assistant will be caring for patients in the following capacity:

Assists provider with exams (including patient vitals), procedures and other processes related to direct patient care under direct supervision of the Provider and within the scope of practice of a Medical Assistant.
Administers all forms of medications per policy and Provider direction and adheres to all safety protocols and procedures for medication administration.
Will perform blood draws as per direction of the Provider
May be responsible for urine collection for various testing to include employer drug screens
May perform splinting and casting
Conduct various type physicals such as sports physicals
Performs other related duties specific to urgent care such as ear lavage, wound care and oxygen administration.
Notifies the provider on duty promptly of all unusual patient occurrences including medication events on an incident report.
Promptly notifies the Clinic Manager of patient or employee safety concerns.
Follows guidelines and requirements of laboratory and clinical accreditation policies.
Must be proficient in EMR/EHR
Performs other related duties as assigned or described by Company policy.

Additional Laboratory Responsibilities May Include

Analytical Testing: Perform moderate-complexity clinical testing across authorized disciplines (e.g., Chemistry, Hematology, Urinalysis) in strict accordance with the laboratory's COLA-approved SOP manual.
Quality Control & Calibration: Execute and document daily instrument calibrations, quality control (QC) tracking, and corrective actions for out-of-range values prior to reporting patient results.
COLA Inspection Readiness: Maintain orderly, verifiable, and audit-ready logs for all pre-analytical, analytical, and post-analytical activities to ensure seamless biennial COLA on-site surveys.
Competency & Training: Participate in mandatory, documented competency assessments (semiannually in the first year of employment, and annually thereafter) covering all six CLIA-mandated elements.
Proficiency Testing (PT): Successfully test and document blind proficiency testing samples exactly like patient specimens, adhering to strict anti-commingling regulations.
Specimen & EMR Processing: Accession, process, centrifuge, and evaluate sample integrity, reporting data accurately into the Laboratory Information System (LIS).
Critical Value Notification: Promptly recognize critical, life-threatening results and follow immediate notification protocols to the attending healthcare provider.

How You Will Make An Impact

The Medical Assistant supports the organization with customer service and treating all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow at the optimum, as well as provide patient care services in the back office medical setting, which will meet the specific needs of the patient.

Essential Education, Experience And Skills

ARIZONA

Education: Minimum of high school diploma or equivalent; AND

Completed an APPROVED (accredited) Medical Assistant training program.

Completed an UNAPPROVED (non-accredited) Medical Assistant training program AND a National Certification through one of the following:
American Association of Medical Assistants (AAMA) - administers the Certified Medical Assistant (CMA) exam and certification; or
American Medical Technologists (AMT) -- provides the Registered Medical Assistant (RMA) exam and certification to individuals who have completed the AMT criteria; or
National Healthcareer Association (NHA)-administers the Certified Clinical Medical Assistant (CCMA) exam and certification

All Other States

Education: Minimum of high school diploma or equivalent; AND

Completed an APPROVED (accredited) Medical Assistant training program.

Completed an UNAPPROVED (non-accredited) Medical Assistant training program AND a National Certification through one of the following:
American Association of Medical Assistants (AAMA) - administers the Certified Medical Assistant (CMA) exam and certification; or
American Medical Technologists (AMT) -- provides the Registered Medical Assistant (RMA) exam and certification to individuals who have completed the AMT criteria; or
National Healthcareer Association (NHA)-administers the Certified Clinical Medical Assistant (CCMA) exam and certification

Completed an UNAPPROVED medical assistant training program AND was employed as a medical assistant for one (1) year or more after program completion OR must have VERIFIABLE work experience directly supervised by Provider or Physician Group for a minimum of 2000 hours or 1 year.

** Other MA education or experience may be considered upon review and approval from Compliance and Regulatory department **

Benefits

NextCare offers full time employees.