Medical Assistant - Mandarin Speaking

Interhealth Medical Group; California; On-site; USD 32,000 - 37,000; Full time

Job summary

Interhealth Medical Group in City of Industry, CA, seeks a Mandarin-speaking Medical Assistant to support clinical and administrative tasks while delivering a compassionate patient experience.

You will assist providers, document medical histories and vital signs in the EMR, coordinate patient services, and help maintain efficient daily operations in a bilingual environment.

Qualifications

• Professional fluency in Mandarin and English.
• Medical Assistant certification preferred.
• Minimum of 1 year of experience in a clinical or dermatology setting.
• Experience in a medical clinic, including familiarity with terminology and procedures.
• Proficient with EMR systems and clinical documentation.

Responsibilities

• Prepare examination rooms and place patients in rooms; document patient histories, medications, allergies, and vital signs in the EMR.
• Assist providers during examinations and procedures.
• Communicate lab results, instructions, and follow-up recommendations.
• Process prescription and refill requests as directed by providers.
• Provide English–Mandarin language assistance and coordinate language support as needed.
• Maintain patient privacy and confidentiality.

Skills

Mandarin-English fluency

Clinical communication

Patient-centered care

Education

Medical Assistant certification preferred

Tools

EMR systems

Job description

Job Title– Medical Assistant, Mandarin speaking

Location: City of Industry, CA, and other clinic locations, onsite

Reports To: Branch LeadSchedule: Monday–Saturday, 9:00 a.m.–6:00 p.m.; hours may vary

Compensation: $23-$27/hr

Interhealth Medical Group is seeking a Mandarin-speaking Medical Assistant to provide clinical and administrative support while delivering a welcoming, compassionate patient experience. Reporting to the Branch Lead, this position supports providers, maintains accurate medical documentation, coordinates patient services, and helps ensure efficient daily clinic operations.

The ideal candidate is organized, attentive to detail, and comfortable communicating with patients in both English and Mandarin. This individual works collaboratively with providers and staff to support timely, coordinated patient care.

Responsibilities

Patient Care and Clinical Support

• Prepare examination rooms and place patients in rooms; obtain and document patient-reported medical histories, medications, allergies, and vital signs in the electronic medical record (EMR).
• Assist providers during examinations and procedures.
• Communicate provider-reviewed laboratory and diagnostic results, medication instructions, and follow-up recommendations as directed.
• Process prescription and refill requests as directed by providers and in accordance with clinic procedures.
• Provide English–Mandarin language assistance within demonstrated proficiency and clinic protocols; coordinate additional language support when needed.
• Maintain patient privacy and confidentiality throughout all interactions.

Operational and Administrative Support

• Answer telephone calls and respond to patient messages the same business day.
• Enter and track prior authorization requests.
• Maintain accurate clinical tracking spreadsheets and administrative records.
• Collect patient deductibles and other payments according to clinic procedures.
• Clean, disinfect, and organize examination rooms and shared clinical areas.
• Clean and sterilize instruments, including autoclaving, on a daily basis.
• Complete required equipment checks, maintenance, and calibration, and promptly report equipment concerns.
• Monitor inventory and keep examination rooms and clinical workstations stocked with necessary supplies.
• Participate in performance improvement activities, staff training, and weekly team huddles.
• Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed.

Qualifications

• Professional fluency in Mandarin and English
• Medical Assistant certification preferred.
• Minimum of 1 year of experience in a clinical or dermatology setting.
• Experience in a medical clinic, including familiarity with terminology, procedures, and instrument preparation.
• Proficient with EMR systems and clinical documentation.

Physical Requirements

• Ability to perform the essential functions of the position
• Frequent standing and walking, along with periods of sitting and computer work.
• Ability to push, pull, lift, and carry supplies or equipment weighing up to 15 pounds.
• Work in a patient-facing clinical environment requiring adherence to infection prevention and workplace safety procedures.