Medical Assistant (MA) - Urgent Care

ConvenientMD; Newburyport (MA); On-site; USD 27,855 - 38,600; Full time

Benefits offered by this job

Urgent care services at no cost

Extensive health benefits

401(k) match after one year

Job summary

ConvenientMD in Newburyport, Massachusetts, seeks a dedicated Medical Assistant to support patient care and clinical operations. Engage with patients, manage inquiries, and assist with clinical procedures.

This role requires a high school diploma or GED, Medical Assistant certification, and the ability to work flexible shifts. Join a caring team focused on improving healthcare experiences.

Qualifications

• High school diploma or GED required.
• Medical Assistant certification with at least one year of experience.
• BLS Certification by American Heart Association or American Red Cross.

Responsibilities

• Engage with patients in a welcoming manner.
• Support clinical operations and patient care.
• Administer medications under supervision.

Skills

Patient care

Communication

Medical records management

Clinical procedures

Education

High school diploma or GED

Medical Assistant certification

Tools

Microsoft Office Suite

Experity and related software

Job description

Newburyport, Massachusetts, United States

Opportunity Overview

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. Join a team of dedicated professionals who genuinely care about improving lives, are passionate about impactful work, and are driven to learn from one another.

Responsibilities

• Patient Interaction: Engage with patients in a welcoming manner, address inquiries, and provide assistance and information regarding medical conditions, treatment plans, and medications.
  • Explain prescribed medications, including dosage instructions and potential adverse reactions.
  • Offer guidance on lifestyle modifications, preventive healthcare measures, and follow‑up care.
  • Address patient questions and concerns to ensure a clear understanding of health status and treatment options.
• Clinical Responsibilities: Support clinical operations and patient care.
  • Conduct preliminary evaluations to triage patients and determine urgency.
  • Perform basic clinical procedures such as taking vital signs, obtaining medical histories, phlebotomy, and assisting with minor medical procedures.
  • Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations.
• Medication Administration (NH & ME only): Administer medications under supervision of licensed providers.
  • Ensure accurate medication preparation and administration techniques.
  • Understand medication dosages, routes of administration, and potential side effects.
• Collaboration with Clinical Team: Work closely with other members of the clinical team.
  • Communicate efficiently with providers to relay patient information and updates.
  • Collaborate on discharge plans and assist with discharge where appropriate.
  • Welcome and support training of new team members.

Required Availability

• Work 12‑hour shifts in consecutive or non‑consecutive days.
  • Full‑time: Three (3) 12‑hour shifts per week with at least four (4) shifts a month on a Saturday or Sunday.
  • Part‑time: Two (2) 12‑hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday.
  • Per diems: Four (4) 12‑hour shifts per month, ideally one (1) shift each week.
• Flexibility to work nights, weekends, and holidays.
• Ability to work at a minimum of three (3) other ConvenientMD locations within a one‑hour travel distance from primary clinic.
• Required to travel for training shifts which may occur outside primary clinic within a one‑hour commute.

Who You Are

• Education: High school diploma or GED required.
• Certification or Experience: Medical Assistant certification with at least one (1) year of experience or two (2) years of experience working as a Medical Assistant.
• BLS Certification: American Heart Association or American Red Cross Basic Life Support. CPR, ACLS or online only classes not accepted.
• Compassionate, authentic, and patient focused: Support patients through kindness, demonstrating understanding.
• Proactive and confident communicator (written and verbal): Raise and address concerns promptly.
• Trustworthy: Maintain confidentiality and handle patient information per HIPAA.
• Effective communicator and cross‑collaborator: Establish and maintain positive relationships with patients, team members, and stakeholders.
• Excellent team player: Enjoy collaborating with others.
• Technically savvy: Proficient with Microsoft Office Suite or related software, experience with or ability to learn Experity and other business systems.

Bonus Qualifications

• 1–2 years of patient triage experience in an urgent care or emergency department preferred.

Pay Transparency

Hourly Pay Range: $20.22 – $28.02 USD.

Why You'll Love Working With Us

• Collaborative team environment that encourages professional growth.
• Urgent care services at no cost to our team members and their families.
• Extensive benefit offerings including health, dental, and vision coverage, company‑paid short‑term disability, and optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care (depending on location).
• Educational alliance with Purdue University Global and reduced tuition rates for team members and families.
• Employer rewards and discounts on services and products such as hotels, travel, entertainment, restaurants, and more.

Equal Employment Opportunity

ConvenientMD is an equal opportunity employer. We do not discriminate on the basis of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other protected characteristic.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. Violations may result in criminal penalties and civil liability.

All applicants are encouraged to apply; we accept that applicants may not meet every single requirement.