Medical Assistant (MA) (Per Diem) - Urgent Care

ConvenientMD; Westborough (MA); Hybrid; USD 27,855 - 38,600; Part time

Benefits offered by this job

Health, dental, and vision coverage

401k match after one year

Urgent care services for team members

Educational discounts

Job summary

A healthcare provider in Massachusetts is looking for a Medical Assistant (Per Diem) for urgent care. The successful candidate will engage with patients, assist healthcare providers, and help ensure smooth clinic operations. Responsibilities include conducting evaluations, taking vital signs, and administering medications. Candidates should have a high school diploma, Medical Assistant certification, and BLS certification. Flexibility for shifts is required.

Qualifications

• Education: Must have a high school diploma or GED.
• Experience: At least one year as a Medical Assistant or two years without certification.
• BLS certification: Must be obtained from a recognized organization.

Responsibilities

• Engage with patients regarding their medical conditions.
• Support clinical operations by conducting evaluations and taking vital signs.
• Administer medications under licensed providers' supervision.

Skills

Patient interaction

Clinical responsibilities

Medication administration

Communication skills

Team collaboration

Education

High school diploma or GED

Medical Assistant certification

Basic Life Support (BLS) certification

Tools

Microsoft Office Suite

Experity software

Job description

Medical Assistant (MA) (Per Diem) - Urgent Care

ConvenientMD is recruiting for a Medical Assistant (MA) (Per Diem) – Urgent Care role. Join a dedicated team that is on a mission to make good health more convenient for all through improved patient and provider experiences in New England.

Opportunity

As a Medical Assistant, you will play a crucial role in delivering high‑quality patient care, assisting healthcare providers, and ensuring smooth clinic operations. This is an exciting opportunity to be part of a dynamic healthcare team that is dedicated to improving health outcomes and promoting wellness in our community.

Your Impact

• Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications.
  • Explain prescribed medications, including dosage instructions and potential adverse reactions.
  • Offer guidance on lifestyle modifications, preventive healthcare measures, and follow‑up care.
  • Address patient questions and concerns to ensure patients have a clear understanding of their health status and treatment options.
• Clinical Responsibilities: Support clinical operations and patient care.
  • Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
  • Perform basic clinical procedures such as taking vital signs, obtaining medical histories, phlebotomy, and assisting with minor medical procedures.
  • Document patient information accurately, maintaining electronic records (EHRs) in compliance with privacy regulations.
• Medication Administration (prescription meds – NH & ME only): Administer medications under the supervision and direction of licensed healthcare providers, adhering to state regulations and guidelines for medication administration.
  • Ensure accurate medication preparation and administration techniques.
  • Understand medication dosages, routes of administration, and potential side effects.
• Collaboration with Clinical Team: Work closely with other members of the clinical team to ensure seamless coordination of patient care.
  • Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates.
  • Collaborate with providers on discharge plans and may help with discharge.
  • Welcome and support the training of new team members.

Required Availability

• Must be able to work 12‑hour shifts in consecutive and/or non‑consecutive days:
  • Full‑time: Three (3) 12‑hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday.
  • Part‑time: Two (2) 12‑hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday.
  • Per diem: Four (4) 12‑hour shifts per month, ideally working one (1) shift each week.
• Flexibility to work nights, weekends, and holidays.
• If needed, must be able to work at a minimum of three (3) other ConvenientMD locations within a one (1) hour travel distance from your primary clinic.
• Required to travel for training shifts which may occur outside of your primary clinic within a one (1) hour commute.

Who You Are

• Education: High school diploma or GED required.
• Certification or demonstrated prior experience: Medical Assistant certification with at least one (1) year of experience or two (2) years of experience working as a Medical Assistant.
• Basic Life Support (BLS) certification: American Heart Association or American Red Cross BLS certification. We do not accept CPR, ACLS certifications, or online only classes.
• Compassionate, authentic, and patient focused: Support patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Proactive and confident communicator (written and verbal): Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Trustworthy: Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.
• Effective communicator and cross collaborator: Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization.
• Excellent team player: Enjoys collaborating with others and being a part of a strong team dynamic.
• Technically savvy: Proficient with Microsoft Office Suite or related software, experience with or ability to learn Experity as well as other business systems.

Bonus Qualifications

• 1‑2 years of patient triage experience in an urgent care or emergency department preferred.

Pay Transparency

Hourly Pay Range for this Position: $20.22 USD – $28.02 USD. Final compensation is determined at the conclusion of the interview process.

Benefits

• Collaborative team environment that encourages professional growth
• Urgent care services at no cost to our team members and their families
• Extensive benefit offerings including health, dental, and vision coverage, company paid short‑term disability, and optional pet insurance
• 401k match after one year of service
• Access to our primary care (depending on location)
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
• Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more

Equal Employment Opportunity

ConvenientMD is an equal‑employment‑opportunity employer. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect that makes you unique. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.