Medical Assistant (MA) or Phlebotomist - Lab

Advocate Health; West Bend (WI); On-site; USD 36,000 - 50,000; Full time

Job summary

Aurora Medical Group in West Bend, WI, part of Advocate Health, is seeking a Medical Assistant to join our ambulatory care team.

You'll support providers, take vital signs, record histories, prepare patients for exams, administer vaccines, and perform lab tasks. This full-time role offers a supportive environment and opportunities to contribute to high-quality patient care.

Qualifications

• High School Diploma or GED required.
• Must have a medical assistant diploma or 2 years of medical assistant experience or be a certified MA with 2 years of medical assistant experience, to qualify.
• Phlebotomy skills are preferred.

Responsibilities

• Welcome patients and support their transition into care.
• Take and record vital signs, medical histories, and health screenings.
• Prepare patients for exams and assist providers during procedures.
• Administer medications and vaccines as directed.
• Perform lab-related tasks including specimen collection and point-of-care testing.
• Document care accurately in the electronic health record.
• Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.

Skills

Vital signs recording

Medical histories

Health screenings

Phlebotomy

Education

High School Diploma or GED

Medical Assistant diploma or MA certification

Job description

Where You Will Work

Aurora Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.

We’re Looking For:

• High School Diploma or GED required.

• Must have a medical assistant diploma or 2 years of medical assistant experience or be a certified MA with 2 years of medical assistant experience, to qualify.

• Phlebotomy skills are preferred.

For Phlebotomist:
Licensure, Registration, and/or Certification Required:

• None Required.
• High School Diploma or GED required.

What You’ll Do:

Schedule:

Monday - Wednesday: 1:00 PM - 8:00 PM (Support extended primary care hours/urgent care)

Thursday - Friday: 1:00 PM - 5:00 (5:30) PM

As a Medical Assistant, you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.

As a key member of the ambulatory care team, you will:

• Welcome patients and support their transition into care.
• Take and record vital signs, medical histories, and health screenings.
• Prepare patients for exams and assist providers during procedures.
• Administer medications and vaccines as directed.
• Perform lab-related tasks including specimen collection and point-of-care testing.
• Document care accurately in the electronic health record.
• Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.

About This Location:

Our ACL Lab - Patient Service Center in West Bend, WI, offers a comprehensive range of medical testing. We’re dedicated to providing accurate lab work and delivering results in just 24 hours for most routine tests. Located in Aurora Health Center, our street address is 1100 Gateway Ct., West Bend, WI. When you’re looking for high-quality lab services close to home, visit us in West Bend, WI.

At ACL Lab - Patient Service Center, we welcome new and existing Aurora Health Care patients with a written order for a lab test from a provider. For your convenience, you can either walk in for laboratory services or make an appointment that fits your schedule.

Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.
• Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.
• Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present.
• Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions.
• Maneuver foot pedals on carts or machines.
• Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed.
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary.
• Must be able to respond quickly to changes in patient and/or unit conditions.
• Physical Abilities Testing may be required.
• Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader.

Ready to Take the Next Step:

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.