Medical Assistant (MA) or Phlebotomist - Lab

aah; West Bend (WI); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Flexible Spending Accounts

Retirement plan

Educational assistance

Job summary

Aurora Medical Group in West Bend, WI is seeking a Medical Assistant to join the ACL Lab team. This full-time role supports providers, binds patients to care, and helps ensure a seamless, compassionate experience for every visit.

You will take vital signs, record histories, prepare patients for exams, assist during procedures, and handle lab tasks such as specimen collection and point-of-care testing. Phlebotomy skills are preferred, and a MA diploma or equivalent experience is required.

Qualifications

• High School Diploma or GED required.
• Medical assistant diploma or 2 years MA experience or certified MA with 2 years MA experience.
• Phlebotomy skills are preferred.

Responsibilities

• Welcome patients and support their transition into care.
• Take and record vital signs, medical histories, and health screenings.
• Prepare patients for exams and assist providers during procedures.
• Administer medications and vaccines as directed.
• Perform lab-related tasks including specimen collection and point-of-care testing.
• Document care accurately in the electronic health record.
• Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.

Skills

Phlebotomy skills

Education

High School Diploma or GED

Medical assistant diploma

Certified MA

Job description

Department:

05550 AAH West Bend South - Laboratory

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

30

Schedule Details/Additional Information:

Monday - Wednesday: 1:00 PM - 8:00 PM (Support extended primary care hours/urgent care)

Thursday - Friday: 1:00 PM - 5:00 (5:30) PM

Pay Range:

$19.80 - $32.80

Where You Will Work

Aurora Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.

We're Looking For:

• High School Diploma or GED required.
• Must have a medical assistant diploma or 2 years of medical assistant experience or be a certified MA with 2 years of medical assistant experience, to qualify.
• Phlebotomy skills are preferred.

For Phlebotomist:

• None Required.
• High School Diploma or GED required.

What You'll Do:

Schedule:

Monday - Wednesday: 1:00 PM - 8:00 PM (Support extended primary care hours/urgent care)

Thursday - Friday: 1:00 PM - 5:00 (5:30) PM

As a Medical Assistant, you'll play a vital role in the care team - supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.

• Welcome patients and support their transition into care.
• Take and record vital signs, medical histories, and health screenings.
• Prepare patients for exams and assist providers during procedures.
• Administer medications and vaccines as directed.
• Perform lab-related tasks including specimen collection and point-of-care testing.
• Document care accurately in the electronic health record.
• Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.

About This Location:

Our ACL Lab - Patient Service Center in West Bend, WI, offers a comprehensive range of medical testing. We're dedicated to providing accurate lab work and delivering results in just 24 hours for most routine tests. Located in Aurora Health Center, our street address is 1100 Gateway Ct., West Bend, WI. When you're looking for high-quality lab services close to home, visit us in West Bend, WI.

At ACL Lab - Patient Service Center, we welcome new and existing Aurora Health Care patients with a written order for a lab test from a provider. For your convenience, you can either walk in for laboratory services or make an appointment that fits your schedule.

Physical Requirements and Working Conditions

• Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.
• Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.
• Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present.
• Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions.
• Maneuver foot pedals on carts or machines.
• Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed.
• May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary.
• Must be able to respond quickly to changes in patient and/or unit conditions.
• Physical Abilities Testing may be required.
• Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.