Medical Assistant (MA) III - Adult Asthma/Allergy Clinic

National Jewish Health; Denver (CO); On-site; Full time

Job summary

An established healthcare institution is seeking a dedicated Medical Assistant III to lead clinic operations in the Adult Asthma/Allergy Clinic. This role involves providing expert support to the medical team, ensuring efficient patient flow, and delivering high-quality care. The ideal candidate will have strong clinical and administrative skills, with a commitment to patient relations and teamwork. Join a mission-driven organization that values its employees and offers a comprehensive benefits package, including medical coverage, generous PTO, and opportunities for professional development. This is a fantastic opportunity to make a meaningful impact in patient care.

Benefits

Comprehensive Medical Coverage

Paid Time Off

Dental & Vision Plans

Retirement Savings

Wellness Incentives

Tuition Reimbursement

Child Care Assistance

Loan Forgiveness

Disability & Life Insurance

Exclusive Discounts

Qualifications

• Minimum of two years’ experience as a Medical Assistant required.
• Experience at National Jewish Health preferred.

Responsibilities

• Lead clinic operations and support medical team with patient flow.
• Ensure high-quality and safe patient care through collaboration.

Skills

Clinical Skills

Administrative Skills

Patient Relations

Problem Solving

Collaboration/Teamwork

Attention to Detail

Education

High school diploma/GED

Graduation from an accredited Medical Assistant program

Tools

CPR/BLS Certification

Job description

Medical Assistant (MA) III - Adult Asthma/Allergy Clinic

• Facility: National Jewish Health - Main Campus
• Schedule: Full Time - Day Shift: Monday - Friday

The Medical Assistant III functions as a clinic lead or assumes higher-level accountability as directed. Functions as a subject matter expert by providing support and guidance as needed by the medical team. To promote efficient, high-quality clinical practice by providing guidance through collaborating with the team to manage patient flow and communication. To deliver safe and appropriate patient care within the scope of practice and established policies and procedures, under the direct support and supervision of a licensed professional.

• Performs clinical and administrative skills as guided by competency validation and the Medical Assistant Ladder.
• Monitors team assignments and prioritizes based on complexity and addresses issues within the scope of practice. Alerts physician and nursing staff of urgent patient issues. May be first point of contact for escalated patient issues or complex patient relations.
• Participate in and collaborate with medical team to provide high-quality and safe patient care. Responsible for successful completion of tasks associated in handoff communication from provider.
• Responsible to complete appropriate order entry within scope of practice and competency validation.
• May provide back up support for back office Medical Assistants in all patient care areas.
• Responsible to represent department by participating in and may function as a reviewer in committees, boards, skills review, skills lab, candidate interviews and special projects as assigned.

Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.

Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

Attention to Detail: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

Coaching and Teaching Others: Providing timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.

Collaboration/Teamwork: Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.

Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.

Patient Relations: Meeting patient and patient family needs; taking responsibility for a patient's safety, satisfaction, and clinical outcomes; using appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.

Problem Solving: Uses issue identification, data relation and comparison, pattern recognition and information gathering to create analyses and make recommendations.

Supervisory or Managerial Responsibility: None

Travel: None

Core Values:

• Be available to work as scheduled and report to work on time.
• Be willing to accept supervision and work well with others.
• Be well-groomed, appropriately for your role and wear ID Badge visibly.
• Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.
• Promotes a workplace culture based on mutual respect and merit, where all individuals are treated fairly and provided with equal opportunity to contribute to the mission and goals of the institution.
• Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.
• Wears appropriate PPE as outlined by the infection control policies and procedures.
• Demonstrates compliance with all state, federal and all other regulatory agency requirements.
• Education: High school diploma/GED and successful graduation from an accredited Medical Assistant program.
• Work Experience: Minimum of two (2) years’ experience as a Medical Assistant required. Experience at National Jewish Health preferred.
• Special Training, Certification, or Licensure: CPR/BLS required. Limited Scope preferred for specific clinics.

Salary Range: $24.00 - $27.00

Benefits: At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset. With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.

• Comprehensive Medical Coverage: Multiple Cigna health plans for Colorado, regional office and remote employees. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans.
• Paid Time Off: Generous PTO accruals to use for vacation and sick days, and six paid holidays, all compliant with Colorado state sick leave regulations.
• Dental & Vision Plans: Coverage effective the first of the month after hire.
• Retirement Savings: 403(b) plan with employer contributions after two years.
• Wellness Incentives: Earn up to $200 annually for preventive health activities.
• Tuition Reimbursement: Up to $5,250 annually for full-time and part-time employees.
• Child Care Assistance: Childcare Flex Spending Account (FSA) with annual employer contribution.
• Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible employer.
• Disability & Life Insurance: Employer-paid plans and optional buy-up choices.
• Voluntary Benefits: Full suite of coverage options such as Accident, Hospital Indemnity and Legal Plan.
• Exclusive Discounts: Savings on local services, insurance, and RTD bus passes.

Application Deadline: This position will be open for a minimum of three days and until a top applicant is identified.

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National Jewish Health
Human Resources
1400 Jackson St
Denver, CO 80206
303.398.1035
[e-mail]

National Jewish Health is a non-profit, non-sectarian institution and is a longstanding cornerstone in the Denver healthcare community. National Jewish Health seeks to attract the best-qualified candidates who support the mission, vision and values of the Institution. We are committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, creed, religion, sex, age, national origin, citizenship, sexual orientation, gender identity and expression, physical or mental disability, marital, familial or parental status, genetic information, military status, veteran status or any other legally protected classification. We are a tobacco and fragrance-free environment.