Medical Assistant (MA)- Float Pool (40 Hours)

St. Elizabeth Physicians; Erlanger (KY); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision

403(b) with Match

Career Growth

Job summary

St. Elizabeth Physicians seeks a Medical Assistant Tier I- Float Pool to provide clinical support to physicians and mid-levels across SEP locations. The role includes instructing patients, ensuring HIPAA/OSHA/CLIA compliance, and handling duties vital to daily operations.

The ideal candidate will have 1 year of MA or related experience or completion of MA program paths and hands-on externships. Frequent travel to Kentucky and Indiana sites is required as staffing needs vary.

Qualifications

• 1 year MA, CNA, PCA, STNA, or SEH Clinical Care Tech experience required.
• MA program completion or SEP internship or EMT certification acceptable.
• Health or biological sciences degree with hands-on clinical care acceptable.
• Escort patients to exam rooms and document patient history in chart.

Responsibilities

• Escort patients to exam rooms and document vital signs.
• Provide patient education under provider direction.
• Assist providers during examinations.
• Perform nursing procedures under supervision.
• Collect and prepare laboratory specimens and basic tests.
• Prepare and administer medications as directed.

Skills

Vital signs

HIPAA compliance

OSHA/CLIA compliance

Team coordination

Patient instruction

Education

HS Diploma or GED

MA program completion

Tools

Excel

Word

Outlook

PowerPoint

Job description

Job Summary

Reports to the Workforce Support Manager, the Medical Assistant provides clinical support to the physician and mid-level providers. The Medical Assistant provides instructions to patients as directed by the providers. The Medical Assistant is also responsible for compliance with all OSHA/CLIA and HIPAA regulations and ensuring completion of all duties vital to business operations.

Job Type

Regular

Scheduled Hours

40

Job Description

Job Title: Medical Assistant Tier I- Float Pool

Travel Requirements/ BENEFITS

• Travel required – daily travel to assigned site, location varies throughout SEP system based on staffing support needs (Kentucky + Indiana)
• Paid Time Off
• Medical, Dental, and Vision
• 403b with Match
• Opportunity for Career Growth

Licenses And Certifications

None required

Education

Minimum: H.S. Diploma/GED

Years Of Experience

MUST have one of the following:

• 1 year MA, CNA, PCA, STNA, or SEH Clinical Care Tech experience.
• Completion of MA Program including hands-on MA externship.
• Completion of SEP Internship.
• Completion of EMT certification.
• Degree in Health or Biological Sciences inclusive of hands-on clinical patient care activities such as Athletic Trainer
• Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patients' chart.
• Document the appropriate patient history in patients' chart.
• Provide clear direction to the patient, address patient concerns about the exam and document appropriately in-patient chart.
• Prepare the patient for the exam.
• Assist the provider(s) during the examination.
• Perform nursing procedures under the supervision of the providers.
• Provide instructions to patient under direction of the provider(s).
• Collecting/preparing laboratory specimens and performing basic laboratory tests.
• Preparing and administering medications as directed by the provider.
• Ensure all information is complete and accurate in-patient chart.
• Ensure completion of all forms vital to the revenue cycle (i.e. verification/clarification of orders, waivers for non-covered services, encounter form)
• Maintain adequate level of supplies in exam rooms and workstation.
• Clean and disinfect exam rooms.
• Perform cleaning, maintenance, and/or sterilization of equipment and instruments. Report malfunction of equipment to appropriate supervisor.
• OSHA, CLIA and HIPAA compliance.
• Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
• Assist with completion of patient requests.
• Take telephone messages and provide feedback and answers to patient/provider/pharmacy calls.
• Triage and process messages from patients and front office staff to providers.
• Completion of referral process/outpatient test scheduling, and precertification.
• Timely and accurate filing/distribution of all patient information.
• Interact with Central Billing Office as needed to resolve patient issues.
• If working as a scribe, will follow guidelines for scribing as described in the Scribe policy.
• Other duties as assigned by the Clinical Coordinator or Practice Manager.
• Travel required – daily travel to assigned site, location varies throughout SEP system based on staffing support needs (Kentucky + Indiana)
• Serve as a Subject Matter Expert (SME) for clinical compliance initiatives while supporting education and training efforts as needed.
• Support front-end operations through cross-functional PSR coverage, ensuring efficient workflow and adherence to best practices.
• Maintain accurate site assignments, schedules, and timecards, proactively communicating staffing and scheduling needs with leadership.
• Facilitate effective communication and information sharing across teams using Outlook and Microsoft Teams to support operational excellence.
• Ability to manage and prioritize multiple tasks, knowledge of Excel, Word, Outlook and PowerPoint
• Ability to learn other computer skills.
• Must have good organizational skills and work professionally with doctors, hospital administration and management, SEP employees and the public.
• Demonstrated ability to work successfully in a team-based decision-making culture.
• Demonstrated ability to work independently resulting in effective outcomes and on-time performance.
• Experience in planning and coordinating multi-disciplinary communications strategies, strategic initiatives, and events.
• Must respond and follow through to requests from customers promptly.
• Must work carefully and precisely with attention to detail.
• Must utilize resources wisely.
• Performs duties willingly and with initiative. Shares necessary information so co-workers can do the same.
• Cooperates with other departments and work groups.
• Effectively manages personal schedules, shifting assignments, and changing workflows with minimal oversight; adapts quickly to new sites, environments, and operational needs.
• Responds promptly and professionally to electronic communications, ensuring timely resolution, accurate documentation, and appropriate follow-through.
• Proactively supports and coaches peers, fosters positive working relationships across practices, and role-models expected behaviors and organizational values when working across sites.
• Demonstrates a strong understanding of organizational policies, procedures, and standards of conduct; consistently ensures compliance in daily work, including accurate and timely submission of mileage and reimbursement requests.

FLSA Status

Non-Exempt

Right Career. Right Here. If you have a passion for taking care of the community and are interested in Healthcare, you will take pride in the level of care we provide at St. Elizabeth. We take care of patients and each other.

St. Elizabeth Physicians is an equal opportunity employer and will not discriminate on the basis of race, color, sex, religion, national origin, ancestry, disability, age or any other characteristic that is protected by state or federal law.