Medical Assistant (MA) - Endocrinology

Hartford HealthCare; Torrington (CT); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare provider in Torrington, CT, is seeking a Medical Assistant to perform administrative and basic patient care functions. This position involves a variety of tasks including managing patient records, scheduling appointments, and assisting with diagnostic tests. Ideal candidates should have a high school diploma, medical assistant certification, and 1-2 years of medical office experience. Strong communication and organizational skills are essential for success in this role.

Qualifications

• High School graduate or equivalent with accredited medical assistant program.
• 1-2 years of experience in a medical office.
• Certification as a Medical Assistant (CMA or RMA) is required.

Responsibilities

• Perform administrative support functions such as patient check-in and appointment scheduling.
• Maintain and update patient records using electronic health record systems.
• Provide basic patient care and assist with diagnostic tests.

Skills

Communication Skills

Medical Terminology Knowledge

Microsoft Office Proficiency

Electronic Health Record Experience

Organizational Skills

Education

High School Graduate or Equivalent

Accredited Medical Assistant Program

Job description

Location Detail: 780 Litchfield St Torrington (10402)

Job Summary

Under the supervision of a Clinical Supervisor, provider and/or practice manager performs a variety of medical assisting and administrative support functions in a medical office setting. These activities contribute to meeting the health care, safety and comfort needs of patients; and contribute to the effective and efficient business and revenue cycle operations of the office & organization. All responsibilities are performed in accordance with established regulatory, state and company standards, and department policies and procedures.

Key Areas of Responsibility

• Performs efficient, accurate and timely administrative support functions: greets & check-in patients; verifies insurance, triages incoming phone calls. Schedule appointments and informs patients of preparation requirements prior to visit. Schedules follow-up appointments and associated testing or procedures. Obtains pre-certifications for tests, procedures, treatments, medications and hospitalizations as needed.
• Collects, compiles and maintains patient demographic, financial account and medical record information utilizing electronic health record (EHR) systems. Scans and uploads documents and test results into HER EPIC. Assists in documenting and coding physician charges, medical procedures and diagnosis.
• Provides safe and appropriate basic patient care, delegated by a registered nurse and/or provider. Prepares patient exam rooms. Performs routine diagnostic tests (e.g. vital signs, EKG’s, blood glucose monitoring, etc.); provides instructions to patients on how to properly collect sterile specimens; and collects and prepares specimens and paperwork for outside reference lab. Verifies patient information (e.g. medications, changes in medical history, family information, etc.) and updates EHR and notifies nursing staff or providers with information that will be utilized in their patient assessment.
• May perform basic therapeutic measures under direction of nursing staff or provider; assist in reinforcing patient education; report lab results to patients and follow through with any physician instructions to patients for follow up or change in medication; or call prescriptions into appropriate pharmacy as ordered by providers.
• Maintain inventory of medical supplies and equipment, and/or clean and sterilize equipment in patient exam rooms.
• Contributes to improvement by participating in meetings, training, in-service education, and performance improvement activities as directed. Ensures cost-effective utilization of resources within own control.
• Duties listed above are representative of the scope and complexity typically included in a combined medical assisting and medical administrative support role in a medical office setting. Duties may vary from department to department. May be required to perform other comparable duties as requested by manager.

Qualifications

Education

• High School graduate or equivalent. Graduate from an accredited medical assistant program required or Medical Certification required.

Experience

• 1-2 years’ experience in medical office is required.

Licensure, Certification, Registration

• Certified Medical Assistant (CMA) granted by American Association of Medical Assistants (AAMA) –or- Registered Medical Assistant (RMA) granted by American Registry of Medical Assistants.
• CPR certified (or validation within 3 months of hire).

Knowledge, Skills And Ability Requirements

• Excellent written and verbal communication and interpersonal skills are required; ability to communicate in other languages is highly desirable.
• Knowledge of medical terminology and insurance requirements.
• Knowledge of medical coding (ICD10 and CPT) is preferred.
• Strong computer skills including solid working knowledge of Microsoft Office software.
• Experience working with an electronic health record (EHR) is preferred.
• Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands.
• Proven ability to work effectively in a team environment.
• Strong organization skills and attention to detail.