Medical Assistant / MA

Renoortho; Reno, Northern (NV, KY); Hybrid; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Extended sick leave

401(k) plan contributions

Employee assistance program (EAP)

Disability and life insurance

Health and fitness program

Coffee shop onsite

Job summary

Reno Orthopedic Center (ROC) invites you to join the team as a Medical Assistant at our main location in Reno, NV. We train motivated candidates to gain hands-on clinical experience while supporting physician care and treatment duties.

You will assist with patient care, manage administrative tasks, and contribute to efficient healthcare delivery in a team‑oriented environment at ROC, a physician‑owned musculoskeletal health campus with a long-standing regional presence.

Qualifications

• CMA/RMA or equivalent certification OR one year of medical setting experience.
• High school diploma or GED is required.

Responsibilities

• Prepare for patient appointments by reviewing records and updating information.
• Greet patients, guide them to rooms, and inform them about visit status.
• Conduct basic medical screening, blood pressure, and medical history documentation.
• Assist physician with treatments and injections using proper aseptic techniques.
• Prepare injection medications and ensure BBP protocols are followed.
• Process orders and schedule tests or authorization tasks.
• Code patient accounts with correct diagnoses and visit levels.
• Maintain and clean exam rooms and ensure infection control standards.
• Address patient messages promptly and document interactions in EMR.
• Manage prescription refills as directed by physician and ROC protocols.

Skills

HIPAA & OSHA compliance

Customer service

Education

CMA/RMA or equivalent order-entry certification

High school diploma/GED

Job description

Reno Orthopedic Center wants you to join the team as a Medical Assistant! Interested in applying to PA or APRN school and need healthcare experience to strengthen your application? We are willing to train motivated candidates as Medical Assistants, providing valuable hands‑on clinical experience while supporting your future career goals. We are seeking an enthusiastic and dedicated team member to play a vital role in assisting the physician with patient care, while also managing treatment‑related duties, organizational responsibilities, and communication tasks to ensure smooth and efficient healthcare delivery at our Main 555 N Arlington Ave location.

Who are we?

AtReno Orthopedic Center (ROC), every action is driven by our employee expectations:

• We lead with a patient-first mindset, ensuring every decision is made in the best interest of those we serve.
• We believe in the power of assuming good intent, fostering a culture of respect, optimism, and compassion, where teammates lift each other up.
• Here, you’re encouraged to own your success— we support your growth, celebrate your contributions, and empower you to take initiative.
• Continuous learning is part of who we are; we strive forconstant improvementin everything from clinical innovation to personal development.
• We value kindness as a core strength — it's how we treat our patients, our colleagues, and our community.
• Most importantly, we encourage every team member to be an advocate— for patients, for progress, and for doing what's right.

If you’re looking for a place where your work matters, your values align, and your growth is supported, you’ll find purpose and belonging at ROC.

What sets us apart?

Reno Orthopedic Center (ROC) is physician‑owned, meaning decisions are made by those who understand patient care firsthand — and every team member’s voice matters. We offer a fully integrated musculoskeletal health campus with on‑site surgery, advanced imaging, therapy, urgent care, and specialty services like bone health and orthopedic oncology. With continuous growth and investment in new facilities and technology, ROC provides a forward‑thinking environment built to support both exceptional patient care and your professional development. We’ve been the trusted name in musculoskeletal health across Northern Nevada for over 60 years — and we’re still growing!

What would you do in this role?

• Prepare for patient appointments by reviewing and updating patient records prior to appointment including checking for updates, recent tests, lab results, x‑ray films, and correspondence;
• Communicate with patient to greet and guide them to their room, prepare them for physician’s visit and keep them updated on the status of their visit;
• Conduct initial medical screening, blood pressure, and basic medical history and accurately document in patient’s electronic medical record;
• Complete all Meaningful Use and PQRS measures on forms according to clinic standards;
• Assist the physician with all treatment procedures;
• Prepare for injections utilizing sterile techniques and BBP protocols;
• Draw medications for injections;
• Complete physician orders, arrange and schedule tests, authorization tasks and other tasks as required;
• Enter proper diagnosis and office visit level per physician’s orders to accurately code patient’s account;
• Maintain and clean patient exam rooms between patients to ensure patients’ comfort and safety according to clinic protocols and in compliance with infection control standards;
• Address and resolve patient messages and/or phone calls promptly and document conversation in patient’s electronic medical record;
• Authorize prescription refills as directed by the physician and in accordance with regulatory requirements and ROC protocols.

Certifications/Education

• Certified Medical Assistant (CMA), Registered Medical Assistant (RMA) or Assessment‑Based Records in Order Entry certification OR one year of experience in a medical setting;
• High school diploma/GED;

Knowledge of:

• HIPAA and OSHA regulations/procedures;
• Customer service principles and practices.

AtReno Orthopedic Center (ROC), we believe that exceptional patient care starts with taking care of our people. We prioritizework‑life balanceby fostering a supportive, team‑oriented environment where workloads are managed realistically, schedules are respected, and personal well‑being is valued.

Why choose ROC? Full‑time benefits include:

• Medical, dental, vision insurance
• Discounted orthopedic care at ROC
• Paid time off and holiday pay
• Extended sick leave
• 401(k) plan contributions with no match required
• EAP, disability and life insurance
• Health and fitness program
• Coffee shop onsite (main location)

Come build your career with a team that’s committed to innovation, community, and compassion in orthopedic care. Whether you’re a seasoned specialist or just starting your journey, you’ll find purpose, impact, and growth atReno Orthopedic Center.