Medical Assistant / MA

Reno Orthopedic Center; Reno (NV); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Discounted orthopedic care at ROC

Paid time off and holiday pay

Extended sick leave

401(k) plan contributions with no fail

EAP, disability and life insurance

Health and fitness program

Coffee shop onsite (main location)

Job summary

Reno Orthopedic Center is hiring a Medical Assistant to join our team at the Main 555 N Arlington Ave location. The role involves assisting physicians, managing patient care tasks, and supporting treatment and administrative duties.

We value a patient-first mindset and provide hands-on training for motivated candidates pursuing PA or APRN goals. Certified staff or one year in a medical setting qualifies you to apply.

Qualifications

• CMA or RMA certification or equivalent order-entry certification is required or one year of medical setting experience.
• High school diploma or GED is required.
• Knowledge of HIPAA and OSHA regulations/procedures; customer service principles.

Responsibilities

• Prepare for patient appointments by updating records and reviewing tests, labs, and x-rays.
• Greet patients, guide them to rooms, and update them on visit status.
• Conduct basic screenings (blood pressure, history) and document in EMR.
• Assist physician with treatments and prepare injections using sterile technique.
• Enter diagnoses and coding as directed; maintain clean exam rooms and infection control.
• Manage patient messages and relay prescription refills per ROC protocols.

Skills

Patient care

EMR documentation

Education

CMA/RMA or Order Entry certification

High school diploma/GED

Job description

Reno Orthopedic Center wants you to join the team as a Medical Assistant! Interested in applying to PA or APRN school and need healthcare experience to strengthen your application? We are willing to train motivated candidates as Medical Assistants, providing valuable hands‑on clinical experience while supporting your future career goals. We are seeking an enthusiastic and dedicated team member to play a vital role in assisting the physician with patient care, while also managing treatment‑related duties, organizational responsibilities, and communication tasks to ensure smooth and efficient healthcare delivery at our Main 555 N Arlington Ave location.

Who are we?

AtReno Orthopedic Center (ROC), every action is driven by our employee expectations:

• We lead with a patient‑first mindset, ensuring every decision is made in the best interest of those we serve.
• We believe in the power of assuming good intent, fostering a culture of respect, optimism, and compassion, where teammates lift each other up.
• Here, you're encouraged to own your success— we support your growth, celebrate your contributions, and empower you to take initiative.
• Continuous learning is part of who we are; we strive forconstant improvementin everything from clinical innovation to personal development.
• We value kindness as a core strength — it's how we treat our patients, our colleagues, and our community.
• Most importantly, we encourage every team member to be an advocate— for patients, for progress, and for doing what's right.

If you're looking for a place where your work matters, your values align, and your growth is supported, you'll find purpose and belonging at ROC.

What sets us apart?

Reno Orthopedic Center (ROC) is physician‑owned, meaning decisions are made by those who understand patient care firsthand — and every team member’s voice matters. We offer a fully integrated musculoskeletal health campus with on‑site surgery, advanced imaging, therapy, urgent care, and specialty services like bone health and orthopedic oncology. With continuous growth and investment in new facilities and technology, ROC provides a forward‑thinking environment built to support both exceptional patient care and your professional development. We’ve been the trusted name in musculoskeletal health across Northern Nevada for over 60 years — and we’re still growing!

What would you do in this role?

• Prepare for patient appointments by reviewing and updating patient records prior to appointment including checking for updates, recent tests, lab results, x‑ray films, and correspondence;
• Communicate with patient to greet and guide them to their room, prepare them for physician’s visit and keep them updated on the status of their visit;
• Conduct initial medical screening, blood pressure, and basic medical history and accurately document in patient’s electronic medical record;
• Complete all Meaningful Use and PQRS measures on forms according to clinic standards;
• Assist the physician with all treatment procedures;
• Prepare for injections utilizing sterile techniques and BBP protocols;
• Draw medications for injections;
• Complete physician orders, arrange and schedule tests, authorization tasks and other tasks as required;
• Enter proper diagnosis and office visit level per physician’s orders to accurately code patient’s account;
• Maintain and clean patient exam rooms between patients to ensure patients' comfort and safety according to clinic protocols and in compliance with infection control standards;
• Address and resolve patient messages and/or phone calls promptly and document conversation in patient’s electronic medical record;
• Authorize prescription refills as directed by the physician and in accordance with regulatory requirements and ROC protocols.

Certifications/Education

• Certified Medical Assistant (CMA), Registered Medical Assistant (RMA) or Assessment‑Based Records in Order Entry certification OR one year of experience in a medical setting;
• High school diploma/GED;

Knowledge of:

• HIPAA and OSHA regulations/procedures;
• Customer service principles and practices.

AtReno Orthopedic Center (ROC), we believe that exceptional patient care starts with taking care of our people. We prioritizework-life balanceby fostering a supportive, team‑oriented environment where workloads are managed realistically, schedules are respected, and personal well‑being is valued.

Why choose ROC? Full‑time benefits include:

• Medical, dental, vision insurance
• Discounted orthopedic care at ROC
• Paid time off and holiday pay
• Extended sick leave
• 401(k) plan contributions with no match required
• EAP, disability and life insurance
• Health and fitness program
• Coffee shop onsite (main location)

Come build your career with a team that’s committed to innovation, community, and compassion in orthopedic care. Whether you’re a seasoned specialist or just starting your journey, you’ll find purpose, impact, and growth atReno Orthopedic Center.